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December 2023 by Kylie F.
Security guard in the parking garage sings a lot during nights. He is the best and sings beautifully. He absolutely slays the house down.
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December 2023 by Moriah H.
This HEB takes back the 1836 glass milk jugs but you cannot buy extra trash bag collection stickers here (the next closest location for that is Krogers on 43rd). I like this HEB. It's less stressful if you just park on the second floor. Good sushi and extensive premade food options.
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September 2023 by Katie Padua
Always the most helpful staff. Truly appreciate them
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September 2023 by Patrick Hicks
Made zero progress on two prescriptions they'd had for over 24 hours, and then shifted the blame toward me for not giving them an exact time when I said I'd just pick them up the following day
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September 2023 by Adam H.
They have lots of food. Like way more than my house. And toilet paper. Like 7 kinds at least. And that thing where you put your cart into when going down the escalator. I always beat my cart to the bottom. Seems unfair to the carts but those are the cards that were dealt.
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September 2023 by Teal T.
Too many people and parking was very inconvenient. Good selection on product but probably will not be my go to grocery store.
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September 2023 by Tracie Chiquet
I absolutely love my H‑E‑B Pharmacy. Their customer service is top notch and Jason is amazing! Always addresses me by my last name when I walk in. He’s very passionate about his job and it shows he cares about what he does.
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August 2023 by Ruben Romero
I was checking out at the self check out register and the employee is literally 2ft behind me. I asked him to stand back and the he wouldn't. He had gotten fixated on me and only me. Kept staring. Most people do not like to have other people that close.
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July 2023 by Christian Alvarado
My experience was good called to see if they would have my subscription the same day drop it off same day. They had it ready within 15 minutes nothing compare to my horror stories from cvs and Walgreens.
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July 2023 by Martha Jackson
Rude! I would absolutely go somewhere else if I wasn't having to rely on someone driving me because of illness. They are SLOW, condescending, and then when you speak to them and they realize that you see their name tag they turn it around! I've been an HEB customer for decades, the first one I ever patronized was in Brenham TX., but lately, the two locations I've had to use in the last eight years have just been so disappointing. #IWantMyHEBBACKPS: All these renovations and fancy parking lots with covered spaces and all I really needed was a courtesy booth to get a Money Order!
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July 2023 by shaun s.
the curbside pick-up team was so organized and sweet. my ride was a little late and they were sympathetic and communicative.
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May 2023 by Elizabeth Engelhorn
So many choices, fresh, helpful. I feel like royalty. They treat everyone special.
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May 2023 by Reed Dalton
Never in my life will I do business at this pharmacy or this heb ever again. I was at the door at 800 and denied access to medication. Meanwhile, they served cars in the drive thru well after 8pm. The woman at the door was demeaning and unreasonable. Heb once was a customer centric brand, but has quietly and slowly become a lifeless megacorporation.You would think with all of the hellacious renovations going on at this location (because it is a DUMP) they would have extended some grace. Nope! Not nice people.
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May 2023 by eva g.
The Heights HEB is a mess. It is bad enough that you can't get through the stores because there are clueless associates with huge push carts all over, but the busiest shopping day of the week....saturday, there is no bread and no ice cream. When i asked i was told "they haven't stocked it yet" this is 11 am. I would think with all the in the way carts everywhere they would want to take care of in store customers first but it doesn't seem so. Then to add more confusion, this store decides to move the aisles during store hours. Now if you look for a lotion i.e., cetaphil, get ready to look at 3 different locations because that's where you are going to find it. what a mess. I am back to kroger!!
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April 2023 by Jazlynn N.
we asked if they had some certain type of toy they never came back they took like 40 minutes they were just chitchatting