-
November 2025 by Justin O'Keith H.
I've held off as long as I could with this review. I kept thinking things would get better or it was a simple mistake. However, that is not the case. I moved back to Meyerland about a year ago. I've been ordering curbside and delivery from HEB since. Going into the store is pure madness. Even the curbside is crazy with the parking garage. So been doing delivery since. The issue is the quality. I've noticed a huge decrease in food quality at HEB. Mostly with my ground beef. After a day in the fridge it begins to turn grey. This happened a couple times. After that I got bad produce. I mean spoiled tomatoes that literally fell apart in the bag and liquid everywhere because it was bad. The last order I got a moldy sweet potato. This is bad. Just because we order delivery doesn't mean we deserve the worst quality items about to go bad or spoil. Do better HEB!
-
November 2025 by Sophie Y.
I was casually scrolling through IG when a reel caught my eye: an interview from an HEB bakery talking about a viral croissant donut. Naturally, I immediately thought of the iconic Dominique Ansel Cronut. The video didn't actually show the pastry, which only made me more curious. I figured, why not give it a try? There are plenty of HEB locations around town, so I assumed finding one wouldn't be too hard. Buffalo Speedway location is 5 mins from home but completely sold out. Then we headed to the Meyerland store, where we got 3., I took one look and thought, "These just look like glazed croissants." Still, I didn't want to judge too quickly. But after taking a bite, I have to admit, I was disappointed. The texture was fine, slightly layered as you'd expect from a croissant, but the flavor and overall experience felt pretty ordinary. Essentially, it's just a croissant with glaze. It's not crispy or crunchy on the outside at all but it's $.98. I was hoping for something closer to the original cronut -- that perfect mix of flaky and airy. Instead, this version felt more like a gimmick than a culinary innovation. So, is the viral H-E-B croissant donut worth the hype? For me, not really. It's fun to try once, but don't expect a cronut-level experience.
-
August 2025 by Matteo D.
Curbside pick-up was a joke today. Parked and checked in well before other customers and ended up getting my groceries way after other customers who parked and checked in after me. Curbside staff needs to bring out groceries in the correct order in which customers check in for their curbside grocery pick-up.
-
July 2025 by Merry B L.
Thanks, HEB. You are a neighborhod staple. Great staff. Great store. Easy parking. Clean and organized. Busy and humming.
-
May 2025 by Martha B.
2nd time meat purchase was spoiled when I cooked it. Turkey wings and pork chops looked best but had a sour aroma and white juices after 2 water changes for the turkey. BAD smell
-
May 2025 by Lindsey Goodman
They went above and beyond to help me get my son his antibiotic. I called ahead to see how long until it was ready but unfortunately ran late. They called me 10min before closing (i missed the call). I arrived 3min after closing and they were literally walking out the door. The pharmacist and a tech stayed, turned their computers back on, and spent 10min after closing making sure I got the medicine. I can't thank them enough!
-
March 2025 by Jamie
This Heb is the best
-
January 2025 by Daniel Roldan
I say this in all honesty, Walmart could and should do what what you guys do. More cashiers , baggers, especially friendlier employees. I love shopping at HEB, and I'm new in Houston and had a nice experience.
-
January 2025 by Helene S.
HEB Need a quick snack, groceries for the family, ingredients to bake cookies? HEB in Meyerland Plaza is such a great place to shop. Lots of parking available. Pharmacy is available, too. Produce is fresh. Nice bakery. Kosher section as well. Don't feel like cooking? Need to bring something for a party? Check out their party trays and family meals. So easy! Sign up on the app for weekly specials.
-
December 2024 by Clint M.
Sadly, this has gorgeous to be one of the worst run HEBs I've ever been to, and that includes some of the older ones that are nowhere near as nice looks wise but still manage to have good service. Things tend to be haphazardly or illogically stocked, and it can be difficult to find staple items because of this. When there's a coupon for certain items, it's a guarantee that they're out of stock or stacked in cases out of reach. There's never an associate nearby to assist, so you either have to disregard their signage about getting it yourself or forego the purchase. The pharmacy is on the first floor with the parking garage, but most OTC items are upstairs in the store, making for a frustrating experience if you need more than just your prescription. The check out lanes are the worst. They never seem to have enough lanes open for the crowd. One part of that has to be the fact that they don't have a customer service area, so returns and exchanges need to take place in the lanes. The cashiers don't bother to communicate or turn off their light, so it basically turns into a long line of people waiting to be helped until they get fed up and go to another lane because of the ridiculous wait times. If this wasn't the only conveniently located HEB to an area I'm frequently in, I'd never come back.
-
December 2024 by L L
The best costumer service
-
November 2024 by Paulita Saucedo
Switched over from a Walgreens pharmacy for many years and was the best decision I made they are hella quick and there customer service is always on point!
-
November 2024 by Ngoc H.
I love visiting all the different HEB's locations and this one was nice. They had plenty of parking, fresh products, and overall clean inside and out. They have everything one is looking for so highly recommend.
-
November 2024 by Robert M.
I've been coming into this location for years, but today will definitely be the last day I ever step foot in this place. Today I only had a few items to get so I went through the self check out. I purchased oatmeal eggs, and a jug of protein. I had my hands full, so I sat down some of my stuff to the side and I had forgotten to check out two yogurts so I went back to purchase the two yogurts and for some reason their machine would not let me purchase the two yogurts. It only charged me for one so I went to leave and gave the yogurt to the girl and this really rude flamboyant, gay guy said well you didn't purchase the other stuff and I said yeah I did. I purchased it before the two yogurts what are you talking about and he was like no you didn't I watched you and he obviously didn't watch me because I definitely did so I corrected him and he said well. Give me your receipt and I turned around to go to the machine to get it and there was already somebody on the machine and I said well I don't have the receipt but this girl just helped me and sat there and watched me purchase this stuff and he said well I'm gonna hold your stuff and I'm gonna get the manager and I said OK that's fine. He walked up to the manager and told the manager that I was trying to walk out with the stuff I didn't pay for it which I knew I did so I wasn't worried about it so I stood there waiting to get my stuff and be helped and the manager waited till about five minutes and said you purchased this with a card correct and I said yes and it just returned to my bank, and I proceeded to show it to him and he goes well. You just got all those items and put them in a bag and try to walk out with them without purchasing so I'm just gonna simply ask you to leave and that you're not welcome here anymore when the transaction was obviously on my bank statement and I tried to show it to him and he refused and said there's no need for a debate or a big deal. I'm just gonna ask you to leave and not to return because you're not welcome... talking about unprofessional and complete utter nonsense! I'm literally half tempted to push a lawsuit for discrimination. Do not come to this location now I understand why there are such bad reviews and I've heard some of the stories. I have y'all just lost a customer of four years. Congratulations.
-
November 2024 by Ree-Ree Thompson
I've never had a problem at all. All the staff are very nice and friendly.
