Ham Cycles is a highly recommended bike shop known for its exceptional customer service and friendly staff. Customers appreciate the helpful and engaging team, including Daniel, DJ, and Gabriel, who genuinely care about their clients. Many have praised the shop for its fair pricing and no upsell tactics, making it a trustworthy option for bicycle maintenance and purchases. The shop has been a go-to for years, handling various requests promptly and respectfully. Customers have enjoyed personalized service, with staff providing knowledgeable recommendations for bikes and accessories. New bike buyers are particularly pleased with the customer service, as well as the perks like 15% off merchandise and six months of free maintenance. Ham Cycles goes beyond just fixing bikes; they create a welcoming atmosphere and even suggest local parks for customers to enjoy while they wait. Overall, Ham Cycles is appreciated for its dedication to customer satisfaction and for being a reliable place for all cycling needs.
Just moved to Houston from Washington DC and was so happy to find this locally owned, small bike shop 2 miles from my new home. Everyone who works here is so awesome. Had a bike shipped and they assembled it for me by the next day. Super shop! FIVE PLUS STARS!!! Thank you!
May 2026
We needed to have a bike disassembled, put back in its case to be shipped internationally. I called Ham Cycles and spoke to Liam who was extremely knowledgeable and helpful. They were able to expedite the process, which I really appreciated. All around great service. Highly recommend this shop for your needs.
May 2026
I was struggling to replace my tire and inner tube, but they were able to do it quickly, easily, and affordably.