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September 2023 by Karlie A
Very unprofessional. Communication was really bad and they would not listen to what I had to say even when I said they was hurting me. I came in yesterday for a pedicure and manicure. First red flag was when she drilled my cuticles which was very painful. Pain level was 9/10. The next day my toe nail started peeling really bad and now my toe is infected. I would not recommend this place.
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July 2023 by Trap Kingz Barbershop
Bad customer service !!!
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June 2023 by Marlene Lazo
In this place they are terrible, but the older lady with short red hair is scared because she makes her nails very orible and today she treats me very badly, I don't know why they have people like that for customer service, they have to be friendly and people with experience
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October 2022 by Mary G.
I did not care for this place at all they were ready to take money there service was terrible
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July 2022 by Mariana Miranda
This was our favorite nail place in Houston, but recently they haven’t been keeping up with customer service. We went to get our pedicures and were asked to wait 10 minutes. We had been waiting for around 20 minutes and when it was finally our turn, they let some customers who had just gotten there go before us leaving us to wait EVEN more time. We thought this was very ridiculous and left… hope they get better in customer service ?Service: Pedicure
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June 2022 by serena douangmala
i’m never going again bad service and my fingers had cuts on them the pictures are from two days after i got them done the gel was not cured all the way and there was a bubble of gel polish that popped and caused the polish on the french tips peel up and the acrylic was extremely uneven even though the lady took a very long time to shape them she was very rough with me i did not enjoy the process at allIF I COULD GIVE THEM ZERO STARS I WOULD.
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May 2022 by Keyonda W.
Well If you don't want permanent damage to your face do not go there. I'm going from doctor to doctor to fix the damage to my face . The lash tech pinched my eye lid so badly my lids are off. Please look at the under eye lid damage in the pic that the lash tech caused me...if any one knows anything about this face damage ...any doctor suggestions would be appreciated
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February 2022 by Tyrai S.
I went to get my nails done. Steven did my nails went home and was opening up my door. My nail broke. So today I went back to get it fixed, Steve tell me it's my fault because I wanted my nails thin. So he ask Thai to fix my nail it's horrible. So thick it look like a five year polished my nail. I was rushed and they charged me 5.00 dollars. I want be going back there.
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January 2022 by Dylann Z.
I change my review to 1 star because the same day that i gave a good review for the design but wasnt happy with the length (after i had told him i didnt want long nails multiple times) 2 nails broke off just swapping laundry out, 1 broke sweeping, and the next day 1 broke just opening a car door. I went back to have him fix them and he still did not listen so now they dont look right and are all different lenghts. I tried to tell him when he was fixing them what he needed to fix, he told me he had it just wait, then got mad because he messed up and burnt my figure shaving it back down. All in all im not very happy with the experiences in total and will not be going back.
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December 2021 by normeli
Tracy is very good...she is very careful when cleaning ingrowns
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November 2021 by Laura Cervantes
Great service! Good job done perfectly and on timeServices: Pedicure
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November 2021 by Gabby H.
Lady argued with me over cutting down my cuticles for five minutes I just wanted new polish I finally said yes and now my cuticles are bleeding Charged me 10 extra dollars to cut down my Cuticles for me to bleed then starting talking about me to co workers
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August 2021 by Elsy Chavez
Second time employees arguing even though I have already talk to owner before and it happens again won’t come back again
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July 2021 by Ashley W.
Nice ppl / great atmosphere but I am not at all impressed with The end result it looks sloppy and not well done I really wish I could finally just find a nail place that I like.. I waste so much money on places I'm not 100% pleased with. But if you aren't too picky and are in a rush this place is ok
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July 2021 by Nadine Mongeard
Excellent and friendly service for a fair price! The address is really 159 Sharpstown, Unit 146. Access through the back of Sharpstown mall, next to the washateria