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October 2023 by herbert w.
We went to HW to meet with Rosie, a friend and colleague for decades. The building is beautiful and appropriately lush without being over the top. Their jewelry pieces are expectantly exquisite and sophisticated. There is never any pressure but an overall delightful environment that leaves you satisfied in all ways. An overall spectacular experience!! Thank you Rosie for the invite!!
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March 2023 by Suvathi S
came in here on my birthday less than a week ago with my friend and was looking for some bracelets. we weren’t taken seriously at all and the man who helped us basically told us to look around ourselves and then pulled out the cheapest bracelet they had in the store. walked out instead. very disappointing especially for a brand like HW
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October 2022 by Catherine Hao
Shanshan is the best!!! She is so professional and welcoming. Spent more than one hour with us on choosing wedding bands and engagement rings. She also patiently walked us through harry Winston’s best-known collections and their background history so that we know better on why this brand is worth investing. I highly recommend making a reservation with Shanshan if you are looking for a knowledgeable and responsive sales person on helping with your jewelry selection. She is the one who will help you find your best fit and never feel pushed.
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September 2022 by PINK AMOR
Our sales executive Mark Valencia was very friendly, professional and funny! He explained everything we have to know about choosing a diamond and he spent 20-30 min with us answering all our questions.I highly recommend make an appointment with Mark Valencia when you shop there
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May 2022 by glamorous kendra
My honey and I had a great visit here. Maggie was so welcoming and helpful. She educated us on the history of Harry Winston and jewelry 101. We were pleased with our selection.
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May 2022 by Whales Lover
There was a guy named Jose who serviced us and was very rude also commented on my wife’s ring that it is fake and looks very cheap and bought from Walmart.
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March 2022 by Yuxin J.
Quiet and beautiful store. Great service, staffs are very helpful. I got a ring for my husband.
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February 2022 by Eric Digsby
Found a wedding band I loved on their website. Called and made an appointment that same day. Maggie was so sweet and helpful. Took me straight to the band I wanted to look at, helped with some sizing questions and quickly finished the transaction once I said I wanted it. Gave it to my husband for his birthday and he loved it. Beautiful store.
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October 2021 by Julia C
The staffs were welcoming and the sales associate, Maggie was very knowledgeable and definitely helped me narrow down my choices with the ring. Elegant decors and all the jewelry were just so beautiful…
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August 2021 by Simon Billenness
I refuse to buy your jewelry and watches while Harry Winston (owned by Swatch buys
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August 2021 by Claire Ginger
Strongly recommend Shanshan to anyone who needs a responsible sales. We ordered our ring remotely. Shanshan goes above and beyond to make sure the whole process is seamless. Will give her a 6 star if that is allowed
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May 2021 by Marissa Hernandez
Great staff! Took us on an experience, and they didn’t pressure you to buy anything. Love it.
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April 2021 by matthew montgomery
what can I say? got to keep the wife happy. she loves it here
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September 2019 by Kia Pour
Very poor customer service. Was going to buy an engagement ring however the customer service was extremely poor. Never going back
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March 2019 by Susan Phung
The jewelery and time pieces are outstanding.(obviously) Tien was helpful and answered all our questions for us.
