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November 2023 by Nayeli Jaimes
I’m so glad I found this place great price and Great customer service to I highly recommend this place
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October 2023 by sohil maknojia
Blanka, was so good on serviceShe gave me my clothes on time and thanks to owner Mr.Abdul Ali.I would suggest everyone should try clothes for dry cleaning,
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October 2023 by alejandro coronado
Ali was a great help with 4 rugs that I took, great cleaning and reasonable pricing. Definitely recommend.Service: Carpet & rug cleaning
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October 2023 by Margarita Padilla
Great customer service. I ask them for same day service for a business trip , and the owner was able to help. Very pleased.Service: Clothes pressing
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October 2023 by Mike M
Good servicesSpecial thanks to Owner and employeesThey do good job very nice and clean organized
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May 2023 by gurjit mann
Do not use this place liars and thieves. Charged me $180 for 20 pieces of dry clean. They are a rip off and are extremely rude. Ripoff and cheaters. Girl at register had a attitude. Ignorant disrespectful establishment if u can call it that. Will never go back
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May 2023 by Megan Sutton
I wish I could review them on their service, but they refused to acknowledge I had even stepped in the building. Years ago, they were great, but when I tried to drop off a dress today, they would not even greet me. Everyone was in the corner talking. I said hello multiple times, but no one would stop talking, and I was clearly seen on the security cameras. When I stepped out and went to my car, they went to the counter and started working.
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May 2023 by Gurjit M.
Horribe horrible horrible. Will never go back charged me $180 for 20 pieces of clothes. Owner and girl working at front desk extremely rude and had an attitude. No signs of pricing for dry clean cause they wanna rip u off. Stay away. Came here by accident and will never go back.
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January 2023 by Michael Quinn
DO NOT USE THIS PLACE They are liars and thrives. They tell you one price and charge you a higher price.
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March 2022 by Michel O.
I have been using Hefner's Plaza Cleaner's since 2004. They do a a good job of cleaning clothes. The issue is it is never their fault if they lose or damage your clothes. They have lost our clothes on 4-5 occasions a deny vehemently that they lost them. Miraculously, the clothes will show up 30 days later meaning they found them or another customer returned them. They never take any responsibility for damaged clothes either. The owner has a terrible temper and screams at his customers. Recently, I went to pick up my clothes and one shirt was not cleaned. The girl behind the counter told me there was a bleach spot on the shirt tail and they did not want to clean it. I asked her how a bleach spot got on my shirt since all I do it wear it and bring it to the cleaners. She called the owner and asked me to talk to him. Of course, he denied having any responsibility. The spot was very small and on the shirt tail so I asked them to clean it since I knew the owner would not do anything. Thirty minutes later I received a call from Hefner's asking me to pick my clothes up as they did not want my business anymore after 17 years. Keep in mind while I paid them weekly and only had 5 issues over 17 years, the owner is too stupid and would rather lose a long-term customer than stand behind his service. In the meantime I switched to Andy's Cleaner's which I found to be the best cleaner on the planet. I asked Hefner's for years if they could get the stains out of my collars on my white shirts and they insisted they tried and would not come out. I took the same shirts to Andy's and did not say a word and when I picked up my shirts they looked brand new with zero stains on the collars. So, Hefner's is either incompetent or deceptive. I think they are both! DO NOT USE THEM IF YOU CARE ABOUT YOUR CLOTHES!
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April 2021 by David F.
TERRIBLE CUSTOMER SERVICE! Everything was an argument. The cleaning wasn't done when they said it would be and confirmed in the ticket. When I pointed it out, the girl behind the counter said I was wrong. Asked for my shirts to be laundered and stains to be taken out, specifically around the collars. The girl behind the counter said they tried; but sometimes it just doesn't work. I told them I'd never bring any business back. The response was "well, you haven't brought anything since January". Overall, they don't care. I'd give zero stars if I could.
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October 2020 by Asmita Ali
Great place and awesome customer service.
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February 2020 by Arpna D.
I wish I had read these reviews before going! The owner is a j**** He ruined my husband's 3 shirts and never once apologized. I have $300 shirts worth of damage. It is 100 percent cotton and it doesn't say dry cleaning only. He insists shirts were ruined since they weren't dry cleaned and are old shirts (I bought the shirt 3 months ago)?????? He is a psycho screaming on the phone so I had to scream over him to get in a word. NEVER GOING BACK. EVERYONE LISTEN TO ME AND RUN AWAY FROM THIS BOGUS BUSINESS!!!!!!!!!!!! I wish Bellaire would drive this place out. Don't give him your business please! Shut him down! He's an arrogant j*** who's in the business of ruining your clothes and then blaming YOU for it.