-
March 2024 by Von Moore
Had a great experience at this location looking for a wedding ring enhancers. Trinh Nguyen Helped me in December to find the right piece. She was very professional and knowledgeable. Wasn't ready to pull the trigger at that time but since I had a great experience I ended up coming back and purchasing 2 months later for Valentine's Day. Very happy with my purchase and experience.
-
March 2024 by Sarah Montes
Bought my wedding set here in 2014 and 10 years later the prong broke and my dimond fell out. They sent it off to have the dimond replaced and the ring repaired. We found my diamond a few days later and they were able to repair the ring. I am so greatful for the staff they were so kind and helpful.
-
February 2024 by Quinn Crews
Had a very good experience they weren't above and beyond. Helping us twice and exceptional service thank you Keith Einess Was exceptional and the lady that helped us win above and beyond her name isTrinh Nguyen
-
February 2024 by Jessica Mickle
A wonderful experience start to finish. I was helped immediately by a fantastic Associate named Erik. He was patient, we went through every option, he took his time answering all of my questions. The staff was exceptional, very kind. They really go out of their way to give you a personalized and stress free experience. I left with a piece I never thought I'd be able to own. Go see these guys. The quality of their product and the experience here can't be topped.
-
February 2024 by Shay Regis
I have been a part of the Helzberg family from the beginning of my engagement. My husband and I both got our wedding rings from here, as well as the upgraded ring for a recent anniversary. This location is by far the best, in particular because of the amazing customer service we received from Dustin! He has always been so kind, helpful, and just an all around pleasant guy to talk to. I can't say enough good things about him and his team!
-
January 2024 by My Witter
Bought a beautiful necklace from Trinh. She was very friendly and helpful.
-
December 2023 by makenzie martin
I love Helzberg diamonds but I love this location the best! I have had great experiences each time I’ve come into the store with numerous sales reps. This is my go to location anytime I need something because the staff is always so kind and truly just amazing ! The customer service is always 10/10 along with their knowledge of jewelry.I love this location because I know when I take my ring in it is always in the best of care!
-
December 2023 by Alyssa Valdez
The store recently got remodeled and it looks AMAZING, except that every time I go in for my inspection there is always drinks all over the place and sales people seem to be more focused on their phones and don’t bother to say hi, walked over to Zales where I was greeted by everyone before even setting a foot INSIDE the store. I was not planning on making a purchase but the sales team took the time to somehow reel me into upgrading my engagement ring. Needless to say just take the extra steps and walk over to Zales, their not newly remodeled but people are welcoming and nice
-
October 2023 by Kellie Hominick
Yesenia was so friendly and helpful when my husband and I visited the store to get my ring inspected! Thankfully with her expertise and keen eye she caught that a few of my stones came loose and we were able to send it out to get the issue fixed! Thank you so much for such a pleasant experience!
-
October 2023 by Louis Evans IV
Love them! Love the help. Love the customer service!! Love love love the customer service. Most suck at it, they exceeded.
-
August 2023 by Arty Arthenwel
Went in to look at engagement rings for my fiance. These guys treated us respectfully and were very helpful. When we expressed that we were going to look around, they didn't try to push the sale but rather respected our decision and said that we could come back any time. Will definitely be by again even if it's not for the ring.
-
June 2023 by Charlton Blakemoore
Passed through to have an antique ring looked at and get some input on a custom piece. Dustin was so professional and extremely helpful. Very very happy to have stopped in.
-
June 2023 by Christopher Scott
Great staff. Willing to listen to your needs and wants and provide a great service to a fine product. Thoroughly pleased with my purchase
-
May 2023 by Steve Palmer
I have been in twice in the last 6 months, once to buy earrings for my wife and the second time to get some repairs and a resize done. Both times Dustin Stone was who helped me. He is a great asset for helzberg. His attention to detail and helpfulness was on point both times. Any future jewelry needs I will definitely go helzeberg and Dustin.
-
April 2023 by Aashi Bhalla
My family and I had the most wonderful experience at Helzberg! We were shown countless designs and left feeling really satisfied with our choice. I really do appreciate the patience and kindness Adriana had with us through the whole process. She was truly so amazing through the whole process!