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March 2024 by manning rollerson
Overall, it was very beautiful and feel like a family atmosphere.
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March 2024 by Miao Yu
The check-in and -out process was super easy. The whole hotel is super clean and quiet. You can tell the hotel was constructed with high quality material. We enjoyed our stay so much. Thank you!
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March 2024 by Chris White
Recommended, considering the surrounding area. Safe, with clean rooms and room service. Food was decent as well.Rooms: Clean, well kept.Safety: Secure underground parking available
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March 2024 by Timothy Moon
Enjoy my stay, and the front desk service needs some improvement.Rooms: Large Rooms
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March 2024 by Archie Meyer
We had a very enjoyable stay. The room was excellent and the service was outstanding. We look forward to future stays when we have events at UofH.Rooms: We were in the newer wing of the hotel. The rooms seemed newly furnished. As a Hilton Honors Diamond member we were upgraded to a 1-bedroom King Suite. The space was great and the room exceeded our expectations.
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March 2024 by Yaser S.
Conveniently located on campus.
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February 2024 by Robin G. Miller
Was here for a conference everyone was warm and friendly. Special shout out to Travis for going the extra mile. ?Will definitely return for a future
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February 2024 by Garvin Oneil
I loved the hotel and the new rooms on the Centennial Wing. Great bed and a lovely nights sleep. I would like to commend Aaron at the front desk for assisting me with my laptop power cord that I left behind. He was super attentive and his follow up allowed me to get my cord back to me in 24 hours so I could take it on my trip on Friday. Great service and thank you Aaron.
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January 2024 by David Edwards
Operated by college students in the hospitality program. So to ensure good grades, they really go the extra mile.Rooms: Clean, pristine. I believe they practice cleaning over and over again.Nearby activities: Centrally located to downtown, medical and all professional sport events. Adjacent to 2 major colleges.Safety: Middle of UofH campus. Security everywhere. Parking is very easy and accessible.Walkability: Easy to walk to and from anywhere. Access to trains, buses, and other public transportation.
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December 2023 by Jason Wallace
Nice clean, recently refreshed hotel on the University of Houston campus. You don't have to be affiliated with the university, and can come and go, but it's basically on campus. (Take the left turn just before the maps tell you to, just after the guard shack, and parking is below on the right under the building, saves a U-turn). Rooms were clean and modern, Wi-Fi sufficiently fast, and the parking semi-secured in the underground garage. The restaurant has good food (I'm sure it's mostly probably per-prepared, but it was tasty non-the-less), and good drinks.At the time I stayed there were no events happening and the whole place was exceptionally quiet and uneventful. I'd say "chill", but that implies a "cool vibe"... this was just... there... existing.. if you want a painless, uneventful, non-memorable stay (sometimes those are the best) with minimal human interaction, this is your place. And in that part of Houston, particularly if you need to work a bit further East, this is one of the better safer options for both you and your vehicle.
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November 2023 by B D
Nice location on UofH campus. The staff was friendly. The rooms were well maintained. The only issue was an infestation of sugar ants in our room on the 8th floor. Strange!
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November 2023 by Guo Wu
Their service was slow at the front desk and long line would be formed. To make it worse, their housekeeping was horrible in that they collected the trash from the trash can and put them in my own shopping bag and then put the bag full of trash on the counter top in the bathroom! They did it because they were not happy with the tips which the housekeeper did not take. When I called the front desk they asked me to talk to them on the second morning. I did and the girl asked me to send her picture of trash which I took with my phone. I did it by emailing her immediately and she pretended she would handle it. Not at all. When I saw the housekeeping staff again the next morning I knew no one talked to them and the front desk lady lied. She also said housekeeping was done by "students" but the housekeeper I saw was in her 50s and can not be a "student". I emailed the front desk lady again and she did not reply , because she exhausted her lies. I urged the housekeeper to remove the trash and doubled the tips plus the old rejected tip. Trash was gone and things were good. But Hilton made me sick.
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November 2023 by Kim Edwards
Very nice, clean, comfortable rooms. The restaurant/bar was just so-so. They were out of quite a few beer options. The server was alone so she wasn't very attentive.
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October 2023 by Sonny Stuhr
We had our wedding reception at the UH Hilton and the whole experience was absolutely over the top amazing. Every single staff member that we interacted with was top notch, not just doing their job but actively solving problems and brainstorming solutions. The room rates were excellent for our out of town guests, and the ballroom was fantastic. This was absolutely the most economical place to have our 150 person wedding. They were able to do food, bar service, tables, linens, setup/teardown, etc for what many places just wanted to give us the room for. I still cannot believe it. A special shout-out goes to our Hilton event contact Brooke. She was amazing start to finish, helped us solve problems, and was very flexible in facilitating our needs/desires and pack in/pack out requirements. Our wedding would not have been nearly as awesome or enjoyable without her. I think anyone looking for a reception venue should check out this facility, and their is a nice synergy with the AD Bruce chapel on campus for the ceremony (that is what we did). Thanks Hilton!!!!
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September 2023 by Mark Urbis
Love this hotel! The restaurant experience could be improved as my last couple of visits seemed to be short staffed with a limited menu. Rooms in the original section are updated and the new section is now open. So convenient for campus activities.
