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November 2023 by Jamie Hamilton
I have currently been financing with Houston auto emporium for almost a year, they gave been more then fair working with me despite my credit issues and sometimes late payments. David has been more than fair in working with me through the process of my finance term. The key to working with this company is nothing more then honesty and Communication.
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October 2023 by Ed Samosky
It's very rare that I post a negative review since I have a big following and the last 2 businesses I negatively reviewed - went out of business in short order. If you shop here - know for a fact - they will not honor their word and will sell your vehicle from under you in the blink of an eye - regardless of your extenuating circumstances. They sweet talk with the best of them - but, I'd rather walk than buy a vehicle from these people and I'd recommend going literally anywhere else. I won't name drop the two people... ya'all get the point. My goodness, the founder would be so disappointed with the zero follow-through.
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July 2023 by Joshua Ford
I am NOT a spiteful customer this car lot is horrible….I’ve had the vehicle for 3 months and each month I’ve had to take it back for them to hold for almost two weeks while they never fix the problem…while David tells me that fixing the car that they sold me is a privilege….everything from the gear shifts to the coolant system has been not consistent….the employees that test drive the car have admitted to leaving multiple dents and scratches in the paint…this morning I’m running over a hour late for a doctors appointment due to a faulty key fob, this is the second time the key has stopped working…plz I DO NOT recommend this car lot to anyone
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June 2023 by Tasha Terry
Would absolutely NOT recommend this "establishment".They are nice but you will get deceive into buying a car or truck. I wanted my own truck and put money down that I had saved. Now regret ever buying from them and signing a contract. They overcharge, and there was many problems with the vehicle. I was not told the history of the vehicle. They procrastinate on fixing problems with the vehicle.They did offer me another truck but who would want another after that. Lost money and I don't have the vehicle. A waste of time and money.
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April 2023 by Rachel Delossantos
I love the customer service also was very prompt on her promise... I will definitely refer people to this place!
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March 2023 by Hollee Pickney
Love this place always helpful no matter what! Will definitely recommend ❤️?
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September 2022 by Golden Celestin
I would absolutely NOT recommend this "establishment"(if you want to even call it that). They act nice just to deceive you into buying a car. I was desperate but WILL ALWAYS regret ever buying from them and signing a contract. They overcharge and scam. They do not keep their word and procrastinate on everything from your documents down to their service. If you need a car PLEASE choose a different dealership. Some of their rentals also have roaches. They ALSO do not let you know the background of the sham vehicles they sell. THIS IS A VERY SHADY "business". PLEASE BEWARE AND PROTECT YOURSELF AND MONEY!!!!!!
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July 2022 by misty logston
I cant say enough about this place.I got a great deal and everyone has and is going above and beyond for my husband and I.from customer service on down to the mechanics and everyone in between everyone has been nothing short of amazing!!! if I could give more stars I would.go check them out you wont be disappointed!!!!
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November 2021 by Kenneth Tezeno
The customer service is great, but I have been waiting patiently for my license plates and title for a car that I paid cash for. It’s been almost 8 months now. I have personally gone in many times but all I get is, “ … come back in 2 weeks.” I would have recommended this dealership 8 months ago, but not so much now.
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November 2021 by Katelyn Woronvich
Office staff is SO friendly! Always know that David & the staff have my back and will work with you to get you into the car you love & will even do the work it needs within their means!
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July 2021 by Ashley Carpenter
I will share more later but I wouldn't recommend these people. The office staff is wonderful but the owner lied to me and did not diagnose my car correctly. I feel used and taken advantage of because I was a loyal customer who always paid my bill on time.
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July 2021 by GoldieLee C
I should have just stayed patient with the dealership I was dealing with beforehand. I thought I was getting a better deal here but NOPE ! Its also overpriced and ridiculous.
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June 2021 by Roy Ramirez
Very nice ppl. Very helpful. Good Business ppl. I delt with David & Tracy, & they were the nicest car dealers I've ever delt with in my life. Never once, did they ever attempt to "pressure" me into buying anything. They let me decide all on my own, without ever trying to "push" me into something, as normal car dealerships do... It was a great & easy experience dealing with them. They made me feel comfortable & were very welcoming to me & my family.I wish them the best & hope their lives & dealership receives many many Blessings along the way.I would definitely go back to deal with them again..I got a nice Mercedes Benz from them & am loving it?Thanks for being such good genuine ppl... We need more ppl like yall in this world. Especially at dealerships, because we all know how shady they can get.. Lol.David & Tracy set the standard on how it should be & how your car buying experience should be!
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May 2021 by gaylia graham
They don't fix anything I been waiting since I got the car to fix my AC
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December 2020 by Selena Villalobos
Please PLEASE come here they are extremely friendly grate prices they have 2 small cats that will love up on you dont forget about Davidhas the patients to help you out hes verry understanding and friendlyhas helped us out more then other places and Tracy will hook it up for you and if u have any problems questions they got u most places wont work with u the way they do but they do have your back GRATE PLACE I RECOMMEND YOU TO GO DONT WAIT WANT A GOOD DEAL LOW MONTHLY PAYMENTS THIS IS THE SPOT
