Houston's A/C Express provides professional HVAC services. Reviews note that technicians can be amazing with great customer service, fixing issues quickly and checking their work thoroughly, even in tight spots others would not attempt. They are described as very nice, knowledgeable, and professional. The team assists in diagnosing issues and keeps customers informed every step of the way. However, service scheduling can be inconsistent, with some customers reporting long waits without communication in high demand periods. When they arrive, the work is often completed efficiently, leaving systems working properly.
Yoan was a great technician. The other two AC companies sent by the warranty company wouldn't even attempt to fix an AC duct because it was in a tight spot in the attic, but Yoan fixed it quickly, checked his work, checked the AC unit outside, and made sure everything was working properly.
July 2022
Sold my home and they where hired by the buyers and I could tell you tech was very nice and knew his stuff. I was so impressed I said any ac problem they will get my business.
June 2021
Cris(technician) was very nice and knowledgeable of the ac unit. Great customer service and I would definitely recommend this company.