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February 2024 by Karen Allen
The five star reviews have GOT to be employees. Be cognizant as to why the place is always empty. Please do yourself a favor and go elsewhere.
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February 2024 by fried purp
Fast and accurate
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October 2023 by Margaret Hulse
Peggy Clayton has prepared my taxes for the past three years. She's thorough, accurate, and very helpful. I highly recommend her services.
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April 2022 by Gloria Edwards
It was great! I have been using h & r block for over 20 years! I haven't had a problem with them! They are always very friendly, very professional, always ask me if I have any questions or concerns! They go over all my documents ,Checks all my deductibles! If I wasn't sure of h & r block I would not useThem! I work to hard to long to waste my time & money!!!
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February 2022 by Gracie Fails
They helped explained all te questions I asked.
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February 2022 by Darrell Moore
Professional service. The fees are a little high.
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February 2022 by Sandra Reese
They are very nice and helpful
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February 2022 by Tess R.
GARBAGE. I found more deductions by using the IRS free software.
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July 2021 by Priscilla M.
First time using these people. Turns out the agent had understated our income AND payments. We got a letter from the IRS demanding two thousand dollars in penalty and interest. We had to pay 178 for the visit to the office to call it to their attention, and yes they will pay penalty and interest...reimburse us, that is.
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April 2021 by Robbie Kissling
It was very good place I felt comfortable I felt that they helped help me did everything that could do to help me and I was really happy with everything that they tried to do and I felt they even went the extra mile so thank you and God bless
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April 2021 by J'Quetta Gradney
Receptionist Freya is extremely rude and testy. Called in to follow up about continuing my taxes this year and she proceeded to dominate the interaction with an attitide stating "We have multiple location all over the city of houston. You called in because you went to another location and someone told you they were at this location so I'm trying to figure out what they told you". First and formost, I am aware there are multiple locations...its HR Block silly. I informed her of why I was calling in initially before her bad day affected her professionalism. No need for the attitude and my only reason for calling was to see if it was possible to schedule with him. Ultimately this interaction came to a conclusion once I disconnected the line. Do better.
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April 2021 by Feras Maayah
I don’t give bad surveys
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March 2021 by Phillip Robinson
Mary was very professional, knowledgeable and kind. She needs a raise!!!She was perfection
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March 2021 by Mike Lucas
The customer service and the professionalism of the office.
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March 2021 by Shirl Gustas
Knowledge of preparer and convient location
