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August 2022 by michelle cockrell
Do y'all do help with forms
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March 2022 by Javante D
It cost over $200. Not very upfront about the cost
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February 2022 by Vin Vin
I called the office to make an appointment and to ask for pricing info and had a bad experience.During my initial call, a girl told me she couldn’t answer specific tax questions. She told me I was supposed to hear back from a tax person named Carla, in 20 minutes.20 minutes later, Osha (I didn’t really understand her name) called me back. Basically she asked me the same questions as the previous girl. It was really difficult to hear her voice because she speaks so softly. We went back and forth for like 10 minutes where I was asking her what the latest available time was. Every time I asked her she’d say a different hour.Also, she insisted on going into the office just to ask a simple tax question.I made a phone call appointment but cancelled later that day because a local tax office were able to answer my question right away.I was planning on doing my taxes with H&R Block this year but high customer service, attention and knowledge is key to me.
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February 2022 by Mer Vin
I called the office to make an appointment and to ask for pricing info and had a bad experience.During my initial call, a girl told me she couldn’t answer specific tax questions. She told me I was supposed to hear back from a tax person named Carla, in 20 minutes.20 minutes later, Osha (I didn’t really understand her name) called me back. Basically she asked me the same questions as the previous girl. It was really difficult to hear her voice because she speaks so softly. We went back and forth for like 10 minutes where I was asking her what the latest available time was. Every time I asked her she’d say a different hour.Also, she insisted on going into the office just to ask a simple tax question.I made a phone call appointment but cancelled later that day because a local tax office were able to answer my question right away.I was planning on doing my taxes with H&R Block this year but high customer service, attention and knowledge is key to me.
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August 2021 by Rochunda Carter
Great Service
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April 2021 by Judean Fuller
Hrblock they have your back
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April 2021 by Jane Harrison
I was very happy with the service. I don't think I could've completed my filing without Albert. If I have a simple return next year I may go with the free assistance at neighborhood centers. Chances are I will be back with H&R Block though.
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April 2021 by Patricia Presas
Desiree has been great to me every year she's done my taxes. She is super nice and remembers my family and I every year
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April 2021 by Mehmet Alagoz
helpful
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March 2021 by Eliot Phillip
Friendly, very straight up & down, double yes very professional.
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March 2021 by Lawrence Davis
The people there are friendly and it's close to home.
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February 2021 by John Bingham
Knowledgeable, friendly staff.
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February 2021 by Spiritually Aligned
Great Service
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January 2021 by Son Nguyen
Outstanding
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September 2020 by Chris Amegy
Professional service
