H&R Block offers expert tax preparation services, helping clients maximize their refunds and manage their tax needs. Customers can choose to meet with tax professionals in person at local offices or use the Digital Drop-Off service to work from home. The company prioritizes client safety through measures like deep cleaning and social distancing. Many clients report positive experiences with H&R Block, praising the knowledge, professionalism, and friendliness of their tax preparers. Some notable team members, such as Mariah Paige and Desiree, have received commendations for their helpfulness and efficiency. Clients appreciate the personal attention and expertise provided, often discovering solutions to complex tax situations. However, there have been some concerns regarding appointment scheduling, with reports of long wait times despite having set appointments. Additionally, some clients have expressed confusion over pricing, noting discrepancies between advertised rates and the final cost of services. Overall, H&R Block is recognized for its commitment to quality service and customer care, making it a reliable choice for tax preparation.
Elizabeth Young is amazing and I highly recommend her for your tax return. She explained the process and answered my questions. It was a quick and pleasant appointment. I already have my appointment booked with her for next year!
April 2024
This location has successfully doing our taxes for many years. Our preparer, who we have used for several years, is friendly, polite, professional and very knowledgeable. We will continue to to use HR in the years to come.
March 2024
Mariah Paige was amazing! Very friendly, and helpful. Highly recommend her if your struggling and exhausted with doing your taxes. She was fast and efficient.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee