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December 2023 by RaniaRere George
Very friendly and helpful and educated on the any questions youay have
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March 2023 by Kim
Please do not get your taxes filed at H&R Block on Griggs. They are extremely unprofessional. I had my taxes prepared by Alexis. Alexis is extremely rude , and he doesn't know all the tax laws. The manager at this location very ghetto and unprofessional. I wouldn't refer this location to an enemy. I have my taxes filed three weeks ago irs's still not received my texts to this day. Going to this H&R Block location was a total waste of time and money. Save yourself a headache and do not visit H&R Block on Griggs.
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February 2023 by Demario Pate
I had my taxes prepared by the H&R Block location on 5247 Griggs Rd. as I did last year. The staff is genuinely down to earth, empathetic, knowledgeable and patient. My agent Alexus K. happily guided me through the filing process and made sure I understood what applied or did not apply to me. I even observed one other agent politely help a random walk-in and explain the steps they needed to do to get the help they needed. I was in and out in no time. Grateful for this team.
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February 2023 by taliyah neal
Amazing customer service, answers all all questions, Fast and Reliable.
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February 2023 by Pixel Kev
Great people and service!
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November 2022 by Alixie Charles
I just had THE worst experience with a representative at this location via telephone… their name was Lexis or Alexis something to that affect. I asked then if my fiancé and I needed to book a consult or if they could answer questions over the phone they stated it depends. So I proceeded to give them back ground and asked if we needed to book an appointment. They somewhat answered my questions, but I was still confused as what they were saying and the questions I asked (based in information from another source to which I needed this information for) were conflicting. I informed them I was STILL confused and was proceeding to ask questions for clarity and instead of offering for me to book an appointment (potential business opportunity as I’m sure we would pay them for their time) they proceed to interrupt me and say that although I was confused they were not and told me “GOOD DAY” as I they were done with me and the conversation. I don’t know if this person was having a bad day or what, but I was VERY POLITE and kind with my questions and like I said before offered up making an appointment if needed so they could be compensated for their time AND expertise. However they just so abruptly and rudely dismissed me. I am shocked as my fiancé when he previously called raved about how cool the employees were at this location and did not experience this type of treatment. But what I DO KNOW is that H&R Blocks come a dime a dozen and we will not be doing any kind of business with this location. Which is really unfortunately because I grew up in this community and prefer to work with people that look like me, BUT I guess to do so and be treated kindly is too much to ask. SO GOOD DAY!
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May 2022 by Burnell Breaux
The employee who did my taxes did an excellent job.
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April 2022 by Joe Gomez
We have been working with our tax professional for several years and he has always been extremely knowledgeable and professional with my wife and myself. It's a little bit of a drive for us but well worth it and we have recommended him to our friends and family!
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April 2022 by Kim Joy
The staff is friendly and Alexus Kennerson has prepared my taxes for several years now and is very knowledgeable in his field of expertise. .
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April 2022 by Dj Sha
Service is always great and I was well taking care of
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February 2022 by Marshall Dominguez
Ron Russell and his team are professional, knowledgeable, prompt and courteous.
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February 2022 by Keandra Bogan
H & R Block is awesome!!! ? The staff are friendly. You see an appointment before coming so everything can be smooth sailing per say! You can even give them a little info about your taxes so they can get the ball rolling. Everything is convenient. You can even walk out with a loan in advance to hold you over until the rest of your devidends come through. They even set you up with their H n R BLOCK card or your bank of interest for direct deposit. They even make you feel welcome ? with a variety of bite size ?? candies. The atmosphere is clean too!
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February 2022 by Mystical Mus3
Lashon was very helpful and knowledgeable. As many changes have happened in the past year taxwise, she made sure I had everything necessary and made it easy. From when I called the location to visiting, was a good experience.
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February 2022 by Katherine Golden
All the Staffing is very professional and give there undivided attention to me and what info needed to get the best refund I can get by law. 110% recommend this ofc
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February 2022 by Elroy Tyler
Like it's said. If it ain't broke don't try to fix it. I'm satisfied.
