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March 2024 by Ken Cox
Great help with a rate for a jumbo loan.
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February 2024 by Samet Galiboglu, MD
Paul made a painful process (securing a mortgage) easy for us. He helped to guide us along the way to ensure that we knew what was going on. He was great at explaining things and helping to get us as low an interest rate as possible. I would recommend him to anyone looking to buy property!
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January 2024 by Eric Maier
Might as well be banking with Chase of BofA.
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September 2023 by Chris Gunnell
Highly recommended to consider for your mortgage needs.
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September 2023 by Pierre De Jager
Amazing service and professional support.
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August 2023 by Dallas Diaz
The most frustrating bank in existence. I created my account online on First Horizon’s website after calling this location to make sure I can deposit cash at ATMs on weekends and that I can deposit checks through their mobile app since I work for a local business and only receive hand written paper checks.After creating my account and receiving a log in emailed to me I realized their app doesn’t work AT ALL! I couldn’t log in and their website said my account didn’t exist ? I check the App Store reviews and they literally have 1 star! I immediately uninstalled and called to close my account and was told I have to wait until my debit card comes in the mail to close my account.I waited and the day my card comes (Monday, July 31st) I activate it then spent all the money I had on my card so I wouldn’t have to wait for a check to be mailed to me. I called customer service once more to close my account and this time I’m told I HAVE TO go in person to close my account. Then he tells me I have an “incoming deposit” and I can’t close my account until Thursday. At this point I’m just offended at the pure incompetence because HOW do I have a deposit incoming when I’ve made ONE singular deposit to open the account….then already spent that money?I opened my account online as someone without a car and I refuse to walk from home in this 100 degree weather JUST to close a bank account.Today is Friday Aug 4th and I was able to close my account over the phone by calling a different First Horizon Bank location and asking them to connect me to customer service.Truly hope no one within this community trusts this bank because they clearly have some shady business going on!
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April 2023 by Fabian Douglas
Absolutely hate this bank. They were better as Iberia. But won’t be with them much longer.
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March 2023 by K Radke
Unhelpful and no accountability for their facilities. I stopped by to utilize the ATM out of convenience. The older machine was unresponsive when I tried to make selections and ultimately kept my ATM card 'for security purposes.' Not only was the lady at the bank (Denise?) extremely unhelpful over the phone but took zero accountability for the issue which caused quite a personal calamity. The only solution I have been given is to reach out to my financial institution to get my card reissued. Absolutely unacceptable.
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July 2022 by Dbanda
Horrible customer service I was not able to withdraw MY OWN money out cause my license was expired by 2 weeks thankfully my husband was with me and on the account so he was authorized which I find ridiculous again cause it’s my money I’ve had this bank acc opened since it was Iberia and never encountered a problem like this unfortunately now it’s first horizon and def not impressed closing this account asap!
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July 2019 by Debi Meli
great customer service. nice people.
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February 2019 by Jose Hernandez
Professional Services
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April 2018 by Sheri L Parrack
Customer Friendly, promptly to serve their Customers, Always have a Smile on their Faces! This is without a doubt the Best Bank I have ever taken my Accounts to both Personally and Professionally. They have services for their Business Accounts that our company had never been offered at our prior Bank. IBERIABANK has streamlined the Company Business in numerous way. We thank Jessica Smith for her leadership
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April 2018 by Kristina Perez
Love the community feeling of this bank! They are there to listen, help and educate you all at the same time. Such a wonderful team!
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November 2017 by Kris Clark
This bank is absolutely the best bank in all Texas! If you were looking for an extremely personal experience and One on One banking this is the place to go! Denise is our personal banker at this branch and each and every time she goes above and beyond what anyone could ever expect! The other Bankers in this Branch also do everything they can to make sure that each and every experience is personable and flawless! I could not imagine running my business without the help of Denise and her team!
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June 2017 by Bobby Langley
I SAID IT BEFORE Great CUSTOMER SERVICE! literally hands on and fast! What more can you ask for?!
