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March 2024 by Erika Lee
After waiting 45 min for food, our veggie egg Benedict was not good. We sent it back to the kitchen, we also didn’t get one order of our grits. Food came out all at different times, I normally don’t complain but I was charged for everything. Literally took $2.48 off the bill, after waiting another 30 minutes for the bill then 10 more waiting for $2.48 to be taken off. Then the manager tells us the grits were taken off and he took 20% off of a meal we didn’t eat and got eggs, hash brown and 2 sausages were what replaced it. I paid the bill and still tipped so it wasn’t about the money, it was about being lied to, I even asked him to key it in because he said that sides cost more than a whole meal. Once keyed in, he definitely lied because the price wasn’t close.
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March 2024 by karen daulton
Excellent in
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March 2024 by Po'Mex Travelador
***Surprisingly fast***I recently had bad experiences at IHOP with slow service. This IHOP was
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March 2024 by Gerardo Gaytan
1fucking hour and 20 minutes to get our food !! Definitely not
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March 2024 by Zach Hicks
The waiters and waitresses are wonderful at this location, but after waiting 30 minutes after ordering and listening to the employees sing happy birthday 3 times, I just walked out. Maybe IHOP should prioritize speed and efficiency over birthday singing, but that's just my opinion. If you can't serve that many customers effectively then don't waste time singing or don't seat that many.
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March 2024 by Mashala “Sha the Gem”
Food was descent, young hostess had the nastiest attitude, very passive aggressive, but the servers were kind.
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March 2024 by Ack Bear
The food is really good and
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March 2024 by Greys Rivera
If you are craving crepes this is the best option ?
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March 2024 by mlo
IHOP location at 5760 FM 1960 Rd W, Houston, TX by far has the best food & is the best service in the Houston, TX area!
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February 2024 by Jose Romero
We went during the afternoon when almost nobody was there. The waitress we had was very rude and did not attend properly. She took the food order and forgot about it once it was ready. They had to tell her the food was at the window ready for pickup. Not once did she come back for refills on drinks and for got about our side items. As another customer came in she was very rude to them and they were elderly. She was not the only waitress/waiter there and no one really came to attend us. This by far was the worst service we’ve ever had even when the place has been packed.
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February 2024 by Crystalaun Marshall
We got a door dash order from this place and omg wth was we thinking and I am trying to understand why they didn't cook their banana pancakes with fresh bananas and hair on one of the cups and the cup fruit was nasty looking and the extra bananas was not fresh either and this use to be a good place but not no more.
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February 2024 by Lonetta Williams
Great service and great food. Reasonable prices.Parking: No problem parking.
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February 2024 by GuerreroH JoseP
It took too long to bring the order, and it was not so full that it would take that long, I had to ask them to change my cutlery because they were dirty.Well, because the manager or the owner was there, I wasn't sure. (asking if everything was okay)
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January 2024 by Tonecha Jasmine
Always a great experience here. Food is always fresh with great customer service.
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January 2024 by Nick Sampson
I’m extremely upset with this location! I ordered food online 4am! Employees were in the store but they said it was closed until 6am cuz of snow storm! I let them know my money was taken and I couldn’t wait till 6because I had to be at work! I asked him can I get my money back or come back to get the food made and he said he couldn’t do nothing for me! Now I just got off the phone with a guy name Mario who customer service is pathetic! He told me I should of called back within two days if I wanted a re fund but I don’t want a refund I just want my food that I paid for! So he told me I pretty much lost out and it’s nothing he can do! So with that being said I HOP IS basically a bunch of thieves who will take ppl money and not take care of them! I’ll never order from any I hop again