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March 2024 by Rachael C.
Was honest and professional. I've never experienced professionalism and trustworthiness at this level from a collision specialist before. Highly recommended.
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February 2024 by Tyree Micheau
We chose chucks body shop to repair our vehicle after a car accident. Chuck was very informative and understanding. When we realized the parts were going to take longer than usual he offered to give us a loaner because he knew I had children. Months after the repair we learned there was another issue that could not have been detected once the car was being repaired and chucked advised we bring it back right away. He and his team are great to work with he kept us in the loop every step of the way. He has a customer for life (hopefully we won’t need him any time soon) lol thanks so much Chuck the Acura is just like NEW!!!
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February 2024 by Brian Portis
The best collision specialists in Houston. They repaired my 2020 GT500 after an unfortunate accident. Even with the rare paint color it looked better than oem
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February 2024 by Billie Collins
I cannot say enough about how great of a job they’ve done with all my vehicles. I brought my Durango and Ram here after hail damage and both looked brand new when getting them back. I recently got a new Ram and was hit on the front end. It looks amazing again. Not only was the work on my cars done amazingly but Aram assisted me through everything getting me a rental and dealing with everything with my insurance company so I had even less of a headache. Highly recommend the work and customer service here. I’ll never go anywhere else for repairs or custom work.
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February 2024 by Mairi
Thank you Aram for bring my Range Rover back to life! I can’t even tell the car has been in a accident. Can’t thank you enough!
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February 2024 by Amber W.
Someone did a little hit on the back of my car, so went here. Jake and the team here where so helpful and did an amazing job on fix my car right back up. I feel like they left the car in better shape than even before the hit that's how amazing they where.
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February 2024 by Sergiy Rozhdestvenskyy
I came across this body shop after getting quoted at an official certified BMW body shop in Houston when they were not responsive to my questions and concerns. I got my estimate from Jake that runs this shop and it matched what BMW had estimated. The work to correct the damage was the same from both estimates. The difference here was that Jake took the time to explain exactly how they would go about repairing the car, the paint and material used, and which panels would have to be removed and repainted. He was able to get me in right away and the work time matched his estimate. After the work was done, Jake allowed me to inspect the car with a detailing light and go over all the details. I was very pleased with Jake’s communication, honesty and transparency in the work done on my car. I’m very pleased with the outcome and would highly recommend that you visit this shop while considering your repair options. I paid for my repair in this case so the process did not involve insurance in my case. Here is a photo of my car after the repair. The paint match was perfect including the texture of the factory mirage peel. I cannot spot any seams or differences.
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January 2024 by ppreza1
The customer service at imperial is absolutely fantastic. Chuck is very, very, knowledgeable and helpful, the man knows his stuff! He is a rockstar!
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December 2023 by Vanessa Reniers
Imperial Collision exceeded my expectations with my vehicle repair. Their attention to detail is stellar and the timeline was quick. Highly recommend Imperial Collision.
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November 2023 by Adam Hammad
Well she's totaled, but Imperial Collision made the process very easy for me. They walked me through the entire total loss process, and helped me out with my insurance. These guys are the best, their shop is clean and they were very accommodating to me. Thank you Imperial, I will definitely come here for all my car needs/troubles.
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November 2023 by Douglas Haseman
Chuck at Imperial Collision really went above and beyond to make my car better than new. All the reviews are right, he really will get the most from the insurance company. AAA wanted to give me less than 1/5th of what Chuck needed to make my car perfect again, but he kept after them and got it done. Hopefully I won't get rear ended again, but if I do, I'm going to Imperial Collision.Edited to add-They also did a better job on the final detail than any car wash I've ever been to. Excellent work all around.
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November 2023 by Tyler Rolirad
TOP NOTCH SERVICE FROM CHUCK!! I brought in my 2023 BMW M3 competition (with 1,500 miles on it) with rear bumper damage, as well as trunk and quarter panel dings, and was horribly nervous about being able to match the Frozen Matte finish paint. Chuck assured me I’d never be able to tell there was an issue and he didn’t let me down one bit! All the guys there were a blast to deal with. If I’m ever in need in the future, this will be the first and only place I call!Services: Painting
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November 2023 by Raheel Farooqi
Worked with Aram to get my 97 Supra fixed. Absolutely wonderful experience. From the moment I dropped off my car, to when I picked it up, there was clear and constant communication. The process was handled very professionally and the quality of the body work came out spectacular. Would 100% recommend them and would for sure drop off any one of my vehicles here with full confidence.
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November 2023 by Ronnie Paladio
I’m satisfied with their service, I understand car repairs can take time to be done right, fortunately for me I was using my personal work vehicle for both work and running errands. Good communication and kept me up dated on my car progress. Thanx Chuck!??
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October 2023 by Aisha El Zahar
All thanks to Jake for the excellent customer service and taking care of getting my car fixed and looking like nothing happen to it.Services: Tires
