Jackson Hewitt Tax Service is a reliable tax preparation service that has been serving customers for over 16 years. The staff is described as nice, professional, and courteous, with one reviewer highlighting the exceptional service provided by Jorquetta. Another reviewer, Mary Lou, was praised for her ability to fix mistakes made by a previous agent and providing a positive experience. While there was an issue with incorrect information regarding the timing of the tax refund, the overall service was deemed satisfactory by the customers.
Jorquetta got me knowledge I didn't know she updated me
February 2026
I have been with Jackson Hewitt for 13 yrs and I love their service. Mary lou and Mrs Tammy and Mrs Jackie are just phenomenal.
March 2025
Jorquetta made my tax experience a truly pleasant experience. She completed and explained the process timely, professionally and courteously. I hope I get her to do my tax next year.
