Jackson Hewitt Tax Service in Houston provides professional and helpful tax preparation. Their staff is described as exceptional, sweet, knowledgeable, kind, and patient, offering informative service that makes clients comfortable. They focus on getting the biggest refund and maximum benefits, with a guarantee on accuracy. The service provides clarity and peace of mind, with options for low-cost solutions and even free preparation for certain individuals. They offer year-round support at their location inside Walmart on Silber Road.