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December 2023 by Jazmin Haven
Today was our first time here. I want to applaud my tax representative Etta, for being absolutely professional in the face of adversity. Two horrible customers came in, yelling at her, being very rude and aggressive, calling her a liar, made a FALSE report to corporate about her. When my husband and I tried to stand up for her, the customer then threatens us several times. The man, a short angry black man, who claimed to be a pastor, and his ill smelling wife then proceeded to record and spread more lies. They were late and missed their appointment. It’s that simple. Instead of owning up to their mistakes, they then proceed to harass Etta and myself and my husband. I would just ask to please have a security presence, so employee are safe. Thank you again Etta. We will continue to praise you for your outstanding service and kindness.
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April 2023 by 黃紫鳴
Extremely good experience. Tax preparer was helpful and professional. I will keep using the service with Jackson Hewitt for my future filing.
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April 2023 by Kaze Zilinskas
Always a quality assistance and accurate results becomes in a peace of mind. Thank you Sidney for explain us any step very detailed.
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April 2023 by Lupe Plate
Sydney Tidwell of store #13891 Was great. Very Personable and full of energy. Helped me through a difficult time. Thanks ?
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March 2023 by Michelle
Sydney helped us with our taxes and we are honestly so grateful we came to her. We are so appreciative of the stellar services she provided from beginning to end. She is very thorough, transparent, and goes above and beyond to take care of her clients with their best interest at hand. She is very organized, detail oriented and is extremely passionate at what she does. That’s a fact! We learned so much from Sydney and finally found a tax preparer we could trust. Thank you for all you do, Sydney!
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March 2023 by Debra Jones
Very polite easy to work with give you best directions. Speak with you in a very well manner have great patience with you give you all the best option they could explain to you awesome and I would recommend them to anyone Jackson Hewitt on 529 and Highway six Cypress
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March 2023 by David Simanjuntak
I had filed my taxes w/ them before, but not this location. I scheduled and came in to file 2022 taxes. The staff were very helpful and friendly. The only downside is their preparation fees went up compared to the previous years. I just hope it goes down soon. Overall, I recommend this place!
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March 2023 by Laura Medel
Sydney was very professional and knowledgeable. I appreciate her time. I didn't feel rushed and she answered my questions and concerns.
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February 2023 by Deborah Christian
The staff is knowledgeable andfriendly. Based on that alone I would like to return every year to have my taxes prepared here.However, I do not see how I can afford to do so. After patiently waiting for 45 minutes past my scheduled appointment time, I learned that my refund was eaten up by JH fees. One has to have thousands of dollars in tax refund for this process to be cost effective. And that is not me.
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February 2023 by Dina Lynn
This is Emon Davenport..it is about 6:52 pm and my appointment was for 6:15 pm. I have been coming to this office for about 5 year's and never had an issue until the last couple of year's. Different ppl in the office who appear to not know what they are doing. I already did a refund anticipation loan with my check stubs and just needed to bring back my W2. Got there and apparently whom ever this new man was didn't know anything. He kept asking for assistance and then after he couldn't finish he told me to leave and make another appointment. Why would you give me an appointment if you couldn't finish talking about the computer is going to lock. Whenver i had an appointment before they closed they would lock the door and just finish. This man told me to leave and make another appointment. And he was asking is this the only income you make?? IT WAS SO Weird..all he had to do was add my info talking about it's going to take an hour. Please hire ppl who know what they are doing..I have never been so insulted in my life. Rude as hell.. kept asking about my disabled daughter all type of craziness. I have been coming here since 2018 and will never return.
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December 2022 by Tiffany Silva
Amazing kind staff!! They took the time to help us figure out our letters from the irs. We had the pleasure of working with Sydney!! She’s very smart and precise.
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December 2022 by Roshaunda Glenn
Sydney is awesome!!! Not only did she help me with my ERA, but informed me of different options when starting my business. Thank you so much, Sydney, for such a pleasant visit and all your help.
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April 2022 by CiCi S
Loved the personality of the preparer. She was knowledgeable and courtesy and patient. Thanks for all your help ?
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March 2022 by Carolyn Mcknight
My taxes were prepared very quickly and with precision. She was very friendly and made me feel at ease. Very polite and soft spoken. GIVE HER AN INCREASE!!!
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February 2022 by Brittany lovely
Mrs Victoria, had my return done in a Flash !! Very Professional .. She explained everything to me in detail so I could understand.. Great service ? will definitely be back ? 5 star ? service from me..