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February 2024 by Lucia Suarez
It was a great experience! Very helpful and quick Gentlemen there were very nice and professional
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February 2024 by Mary Alemán
My car and my husband's car had a ruined engine, they charged us for the oil change and they only removed the old oil and left our cars without oil, they did not put in the new oil and despite that they charged us super expensive! I would never return to this place and obviously wouldn't recommend it!
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February 2024 by Dale Tromanhauser
Disorganized and didn't refill the washer fluid.
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February 2024 by Quoc Tran
Do not get oil change here.Oil filter was loose. Not tighten at all, causing oil leak. Very bad job.
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February 2024 by Bob Edgley
State inspection
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February 2024 by Patricia Dada
Staff is Professional and Friendly.
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February 2024 by Catherine Gorman
Got my oil changed and this is the second time no one ask me what service I want they just change oil don’t come in and say about any thing just come in and say the price and it’s not right to do
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January 2024 by Karla Aguilera
Great service, nice staff members!
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January 2024 by daniel cordova
Wholeheartedly recommend this place. This guy's have great customer service. The manager is on top of everything. I'll only be taking my truck to them.
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January 2024 by Diane Lewis
On January 17, I was contacted by the Regional manager to discuss my concerned at length, I explained my problem and he saw the pictures on the website and we did come to a mutual agreement. The employee is no longer working at this facility and my longstanding relationship with jiffy Lube we came to a mutual agreement. Only the future will tell if they have truly solved their tech and training issues.On December 28th I went into jiffy lube located on West Gulf Bank in Houston Texas. I arrive to hear the a loud discussions between management and employee. My car was pulled into the bay to have an oil change on 2012 Toyota Prius. Upon leaving I didn't notice that the oil was leaking out of my car until 2 hours later after moving my car from the garage. There was a huge oil stain on the garage floor. I quickly contacted the management and a staff member was dispatched to repair the problem but unfortunately he loosened the cover plate on the bottom and never replaced it and now I have to replace the plastic protective shield on the underside of the engine and the clips to attach it my car. I can't drive it with out dragging the cover plate on the ground. I have been a customer at this facility for 3 years and have never experienced this kind of customer service where the technicians are not qualified to change oil. I will be seeking replacement payment for the protector shield and the clips on my 2012 Toyota Prius from management or regional and I will never go back to this location again.
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January 2024 by Risa Manning
Very good, fast service
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January 2024 by Bernice Landor
They are the best the workers treat you like family they want the best for you from inside the office to the ones doing oil changes
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January 2024 by Deirdre Banks
Mr. Tommy took great care of my car with the other workers doing an excellent job.
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January 2024 by Kevin Bradshaw
The oil technician was very helpful and knowledgeable about the services rendered to my vehicle.Service: Oil change
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January 2024 by Marion Taylor
Have always handled my car with excellence been going to this location since 2009
