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August 2023 by Bonita Murphy
My experience was great and I will be back
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April 2023 by Roosevelt Brandon
Good luck on your interview
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July 2022 by Joshua Whidden
Very very very bad customer service and they're theifs. No shoes no money I rather be held a gun point geez.
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March 2022 by Gabriella Perez
I ordered a pair of shoes online, they were shipped with fedex, fedex claims they delivered to post office, post office claims they never received package.. missing package.. I understand it is not Jimmy Jazz fault. However they "filed" a claim with fedex, i waited over 6 weeks for them to tell me fedex denied my claim. Told me i could call fedex. I did, fedex says no claim was ever filed, and they filed the claim for me.. i called jimmy jazz to tell them no claim was found, or filed.. and they just said "that's weird" i asked for a claim number, and they did not have one.. and that is poor customer service. If i could i would give a negative rating, first time and last time shopping with jimmy jazz based on the lies of the customer service department! $80 package went missing and I don't think i will even get my money back!
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May 2021 by A Plus StYles
Probably the best sneaker/clothing store in Houston. Not because of the selection necessarily, but because of the people who work there. They always speak and are very helpful. It's also not far from IAH airport you should definitely visit this store!
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May 2021 by DON TRIP
Another great experience..
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February 2021 by Christopher Francis
The workers don't greet you or ask if you need help they just stare
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July 2020 by Kay Chavez
Don’t buy your shoes at Jimmy Jazz ESPECIALLY ONLINE! If you order your shoes online they the wrong sizes you CANT go to the store to return or exchange! You strictly have to do it online! They have a 30 day policy. I order shoes during the pandemic! Didn’t fit! The store finally opened up so went to exchange! GUESS WHAT If you didn’t it online you have to do it they mail it’s crazy! Now I have a pair of shoes that don’t fit me & cant do anything about it!
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February 2020 by E E
I get all my boys shoes online here
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January 2020 by Stone Harrison
Cool place! Prices not too high. Got some nice Shoes and Clothes.
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October 2019 by Jesus Salas
Sales rep Laranzo was very disrespectful, didn't allow me to use my military discount, the shoes I purchased were not quick strike and were general release shoes. I had used used my military discount prior at that store, and I was denied to used said discount again, without being given an explanation.
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October 2019 by Michael Green
Love it...cool staff
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September 2019 by J.R. Veazie
Always good prices and good selections. Clean store great customer service.
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August 2019 by Eric Ducksworth
Good clothes
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February 2019 by CHELL THO
Nice store..
