Johnston & Murphy provides a great experience with courteous and helpful staff who are pleasant and attentive. Customers report great service, with staff offering assistance, helping to try on several shoes, and being very patient to ensure the correct fit. The store is noted for its great selection and is described as amazing and organized. This excellent customer service often leads to additional purchases. While some customers wish for more wide sizes in store, the location is highly recommended as a go-to for shoes and clothing.
I came in and the manager, Lane Emert, was extremely courteous and helpful.
I wish they carried wide sizes in store, but otherwise this was a really great experience. Highly recommend.
June 2024
I don't care to shop in person too much anymore but whenever I need to go look at shoes and/or clothing this store and location is my go to. I recently went in to get a pair of shoes for my birthday and Denzel was of great help!
January 2024
Great service by Brandy she was so attentive and she know how to do the job I went just for a exchange and because of her I ended up buying 2 more pairs, the store looks amazing and organized, thank you so much ?
