Journeys has a very nice and helpful staff. Employees are polite, patient, and kind, especially when attending to teenagers and children. They are knowledgeable about the products and work hard to find specific items for customers. The crew is appreciated for making shoe purchases easy. While most associates have a great attitude, there was an instance where a conversation between coworkers was noted as non-professional. Overall, customers report good service and a willingness to return to the store.
Ms. Rhonda was very nice to my teenage daughter, patiently attending to whatever my daughter would want to purchase. Whenever my three daughters left the store they were amazed how polite Ms. Rhonda was my daughter’s also said Rhonda was pretty also. Thanks for making it easy for us to purchase shoes today very good... read full comment
June 2025
Evelyn was phenomenal help today. Her assistance, attitude and personality made my day. Thank you so much.
March 2025
I arrived as soon as the store opened, Frank helped me to get what I have been looking for. He gave me the only pair which was available for pickup today in the whole Houston area! I really appreciate him! I will definitely come back when I travel in Houston again!
