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February 2024 by Mark Phan
Ordered 8 pieces extra crispy family meal. This is what was provided... Not what I ordered!
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January 2024 by Melissa de Mesa
Food was great! I ordered pick up via drive-thru and they had it ready on time as it said on the app!
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December 2023 by Matt Bader
Worst KFC ever. My chicken was dripping with grease. The skin was not crispy and just slid off when I picked it up. I took two bites and threw it away.
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November 2023 by Joshua Odum
This gets a 5 star only because Kenny was great! He deserves all the praise. Dude was working circles around the guy on drive-thru who had a piss poor attitude and was cussing a storm. Kenny corrected him on his behavior. Kenny is
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November 2023 by Claudia M.
Well the food was great Excellent Great service i i understand other people might think other wise but great place to eat
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October 2023 by Alfred Nicasio
They tried to charge me 12 dollars for 6 biscuit then had me wait 30 minutes after that I went inside which I was told they forgot about me then i get home and my order was all wrong very bad service
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October 2023 by Kyle Bustamante
We had just watched the Astros game and we all were hungry. Half of us decided KFC. When my son got home and we were ready to eat the chicken was original but was so soggy and all falling apart. The bottom pieces were covered in oil…. So Nasty!!!!! I took it back and the employee was getting ready to return my money and the manager said no! I asked for store credit(she said no), gift card( she said no). She said they didn’t have gift cards in that store(really!) I told her we were calling corporate to report the issue. She was rude and gave no care to making it right. We spent $45 on horrible food! I’m also going to dispute it with my credit card company.
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September 2023 by Jacqueline Sosa
The drive thru is fast and clear. The server thru cashier is kind, patient and helpful.
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September 2023 by Lynda Roberson
Food wasn't prepare correctly cream potatoes where like water and chicken wasn't hot but is was a little hard I was very unhappy with meal
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September 2023 by Jonathan MAY (Fulfill)
Food was good not a big fan of kfc but I might have to come back love that mash potato
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September 2023 by Cruz Richard
Way under staffed…come in during lunch hour and there is only two employees enough said…then placed online pickup order to give them extra time,got alert order is ready for pickup,when i arrive i was told they haven’t even
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September 2023 by Ty R
Horrible service. Staff not friendly at all. Tasted like the oil used was old and gave food a bad taste.Parking: Parking is easily available
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September 2023 by Tammera Dixon
I got to the store at 9011 W. Sam Houston Parkway N., once I received on my notification that my order was ready the girl could not find my order, and when they did find it, I left I came home, and as I proceeded to take the chicken out of the bag, I found that there were only seven pieces in the back it now this is the second time that this is happened to me. I can’t contact the store because they don’t answer the phone and I don’t feel like driving back up there so I ordered eight pieces for $10 which is a special online. I receive seven pieces of chicken and I am very upset about it only because this is the second time that it’s happened to me so from now on before I leave the store if I decide to order KFC again from that location, I will always be checking my order before I leave . The manager was awesome. She had no problem finding my order. Once she was told that they had no order for me. I showed her my order on the phone. It said that the order was ready. She did something to the machine and found the order, and she was very polite.
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September 2023 by Cherishe Norman
This was my first time at this location. I had The chicken nuggets. I was not happy. They are so small I was still hungry. They gave me the wrong side I had to correct my order before I left .The service was good and fast..
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September 2023 by Munch Lady
August 28th went in around 8pm ordered a 5 peice kids meal with a Mac and cheese the added a large fry to the order. They didn't give me my Mac and decided to just give me a kids fry instead. That's 4.99 extra I spent and was scammed. I will not return. This is ridiculous.
