Kiehl's Since 1851 is a store with helpful and knowledgeable staff who provide educational skin tests and give product samples based on skin type and needs. Customers love specific products like the creme de corps, whipped body butter, and ultra facial cream. The shopping experience is often described as fun, solid, and great, with associates who save valuable time. However, some stock information can be unclear, and the normal SPF sunscreen is noted to have a very bad smell. The store itself does not offer discounts or reward points, leading some to recommend purchasing from the website or department stores instead.
