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October 2023 by Theresa K.
Pharmacy department is the best I ever had! Josh helped me so quickly and was extremely knowledgeable helping me with all my questions!
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September 2023 by Leigh G.
Do not use curbside at this location. I have yet to have an order fulfilled correctly and have to wait extremely long periods of time to get my order. And if you call, no one answers. I have gotten home on three separate occasions with missing items. They either make you drive back to the store to correct their mistake or offer you a refund (which never comes).
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September 2023 by Robert H.
Arrived at 10:52 and they don't close till 11:00 but some idiot was standing outside screaming "we're closed!"I swear, when is good Customer Service going to be a priority again?!? Come on Kroger Studemont get it together.
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August 2023 by Daniela G.
Briceida working the register at the Kroger on Studemont was so helpful, patient, and professional. I love this location !
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April 2023 by barbara manning
Thank you Alex for your help in getting my prescription filled last month. You are the only person who has truly helped me in a dire situation and I thank you so much! Because of you I am keeping my prescriptions at the Studemont location....at least for now. Thank you!
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February 2023 by Jeannie W.
I always go to kroger to get my groceries. It's definitely worth your time to get a kroger reward card so that you get the card prices! Sometimes they have by 5 save $5 mix and match which is nice when you're buying different things but want the deal. The store is clean for the most part, checkers are usually friendly as are the produce and meat/ seafood guys. Only complaint is there should be 1 checker for every lane, or at least 1 for every 2 lanes to switch lanes and assist. They're not usually super packed as HEB is on any given day, including Friday, Saturday, and Sunday. If you have the kroger app you can also take advantage of scanning the QR code for instant coupons posted on some products which is great! Would definitely recommend grocery shopping here!
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February 2023 by Matt W.
This Kroger meat and fish department CONSTANTLY disappoints. I can walk to this Kroger and would love to shop here but after countless disappointments I'll take the car and drive the extra mile to go to HEB. After walking to Kroger these were my white fish options at 5pm on Monday Feb 13. I walked home and drove to HEB to get some cod filets. The worker did offer to thaw some filets out after I asked about them but mentioned it would take a little while and I didn't have the time. .Given the one filet in their cooler was as thick a piece of notebook paper I left and walked home. I drove to HEB where I found exactly what I was looking for.
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November 2022 by Cynthia J.
My coworker and I came here to get some treats for my coworker who didn't say it was his birthday until it was an hour into the shift. If he would have said something before we would have had something prepared. This Kroger is so clean and well organized! It has a wonderful Starbucks in it. We ended up getting balloons (to embarrass him), plates, knives, and forks since we ordered his favorite wings from Wingstop. Now, I love grocery store cakes better than cakes from bakeries cause I'm weird. Let me tell you! That cake was a white cake with butter cream and they put happy birthday inserts into it which is great because I would have been so nervous to write on the cake. The cake was SO good! So moist and flavored well. It was a bit too sweet but definitely worth the purchase! I will go for sure to buy cakes for any other co worker. I don't remember the price of the cake but all of my purchases together didn't cost us too much. What a great organized Kroger! It's been so long since I've been in one. I usually go to HEB or Central Market. Fiesta at times. This Kroger is great! I'll be back!
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October 2022 by Aly C.
Very rude and unprofessional staff today October 6, 2022 in the check out self service line at 3:45. On the phone texting or snap chatting or tick-tock I had to get her attention to do the ID procedure, not hello how are you just walk up scan her ticket and turn around and walk away after I tried to say hi thank you nothing no response the two security guards standing at the end they were on their phones and they were just cackling back-and-forth between each other that's not Security.
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September 2022 by Gary C.
Since COVID this location has went completely down hill, like off a cliff! There are NEVER buggies inside and this time TWO employees were sitting down where the buggies should be doing nothing!!! The one biggie inside and available had a broken wheel! The store was practically empty and I should realize this ago go to the HEB down the street when there are always buggies and plenty of friendly check out staff to get you out of the store quickly! This is UNLIKE Kroger where there is one full service lane open and the Fuckers expect you to do their job for them and go through self checkout! Only to find machine that are frozen and a line of 10 people waiting. WORTHLESS STORE
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September 2022 by Cindy Cruz
ON 9/5/22 @ 8:30pm I went to register 15 at the kroger on 1440 Studemont St, Houston, TX 77007. The cashier and security guard we carrying on a long drawn out conversation with 2 customers in front of me. I didn't say anything while the customer was there because it was not their fault that the cahier and security guard were talking. here's my issue, the cashier would scan, stop and talk. this register was the ONLY one open minus the self check outs. But I had too much stuff to go through the self checkout. yes the customers also had lots if items but the issue is the conversations were slowing down the cashier. I heard the cashier ask the customers ( a husband and wife) if they had kids. they said no and she ( the cashier said- I have 3 kids , you shouldn't have kids. the conversation was so long and inappropriate. they even started talking about strippers. and the male customer says " oh we know what she ( the cashier) will be doing later" and the security guard said " you have to do what you have to do" This conversation slowed down the transaction so much that I looked back and there were 3 other customers waiting in line. The cashier never looked our way, never tried to hurry up. she purposely went slow . Here is the real issue: when I FINALLY was able to get checked out, the cashier seemed annoyed that I actually waiting to get checked out . I asked the security guard if he was the security guard there and he started to argue with me saying he was doing his job. I told him that I hope nothing bad is happening in the other side of the store while he's standing here at the register slowing down the cashier while having these long drawn out conversations. he actually told me I wasn't allowed to come back to the store. He told me " God bless you I don't want to here anything from
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August 2022 by Kenny B.
I was at the store on 8-29-22 doing my grocery shopping and went to the deli department to get some pastrami sliced for sandwiches. The lady working the deli sliced the pastrami then with the meat still sitting out on the slicer. She decided to clean the slicer and surrounding area instead of bagging my pastrami and giving it to me. So she walks over to a rolling garbage can sticks her hand into the can and pulls it back to the meat slicer. Then get a bottle of spray cleaner sprays down the slicer AND sprays right next to my meat. Then grabs the pastrami WITH THE SAME GLOVES she grabbed the garbage can and wiped up the area with. I told her to keep the meat and walked off. She NEEDS to take a course in how to handle meats. I was disgusted.
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March 2022 by Matthew B.
Over the last couple months the quality and freshness of groceries has severally declined. Have thrown out multiple items just this weeks that were expired well before I purchased them (should not have to check expiration date in every item I buy). Frozen chicken breasts purchased through pickup two weeks ago were severely freezer burned, when I checked expiration date they had expired in May of 2021 and I purchased them in March 2022! Save your money, go somewhere else for your groceries.
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February 2022 by Jennifer B.
Nice and big location. Always clean and this location has the Kroger gas station, for cheaper gas. Love to go grocery shopping, and then fill up the tank for a discount. Store well stocked as well.
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November 2021 by Sandy C.
Service has gone down, store is dirty, not stacked as it used to be. Poor customer service, the new self checkout machines are worse than the ones they used to have. You have to pause and get attendant after every couple items it seems, not worth it. No people working the regular checkout 1 at most. Horrible I'm not sure if they changed management but the store gets worse and worse. I'm giving up on them.
