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November 2023 by A E.
What a poorly run dump. 6 employees standing around doing nothing and a line 8 people deep at 'Customer Service'- the irony isn't lost on me.
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September 2023 by Kathryn K
This pharmacy can't be relied on to have refills available when needed. Recently my husband missed 6 doses of his seizure medication. They blamed the supplier but we believe they failed to order it on time. This isn't the first time with late refills but never before on such a critical med. There was no apology or promise to to better in the future, and we're shopping for a new pharmacy.
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April 2023 by Renee C.
Misleading with hours of the business center I get off work kinda late today I tried to go pay my rent at 7:22 pm with Ones person ahead of me and the lady said she couldn't help me that she was closed but the business hours say they close at 8pm !!!
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March 2023 by Wes Foshee
Pharmacy staff are knowledgeable, professional and friendly! They remember me and make me feel important.
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December 2022 by Celeste Adams
Received 2 shots. Pharmacist was so sweet & knowledgeable. He had a lot of patience with me as an elderly person. Will be back to get another shot. Cashier was very sweet too! I love this Krogers on N. Gessner!!!
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December 2022 by Zo M.
Able to find all items needed for our shopping trip but, wow things have really increased in prices compared to my usual trips to HEB and Randals. Kroger was quite reasonable for awhile and with perks for shopping for gas points is always a plus. Parking was plentiful. Security: non-existent compared to other places Return: possibly
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November 2022 by Bella Donna
The people here are super nice. It just seems the costs of medications and transferring pharmacies is very difficult and I gave up on trying.
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October 2022 by Houston Muse
The people here are super nice. It just seems the costs of medications and transferring pharmacies is very difficult and I gave up on trying.
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July 2022 by Ulises S.
Honestly, although the Kroger itself wasn't bad the only thing that was negative was the customer service. The girl was quite rude. We were buying beers and one of the workers asked for an ID. We showed her the ID but said the person who touched the beers into the machine has to be the one to show it? it's very illogical and she had common sense what's so ever. Alcohol has more security than firearms I presume
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June 2022 by Hannah Mannion
Michael is always so helpful. Great service. Can call ahead, refill online, and get texts when it’s ready to collect. Dr was really caring and compassionate when I dealt with needle phobia whilst receiving a jab.
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May 2022 by J H (Clean Canvas Laser)
They are COMPLETELY CLOSED from 1:00 to 1:30. There are five people behind the counter and everyone of them has made sure I know they are closed during an extremely busy time of day. Like when other people who leave work to pick up prescriptions. No drive through either.
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August 2021 by Veronica Araujo
La manager ola es muy grosera y déspota.Yo llevaba mi compra y vio que tenía 3 cupones en la mano y dijo que esos no los iba a recibir.Pregunté porqué y dijoPorque quiero y porque a t te va a salir muy barato esos productosCasi gratis y no.
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February 2021 by Sophia G.
This is not a good Kroger at all. Looks nice. But it's tiny and the customer service is horrendous! The employees are so disrespectful. Especially this gentleman working at self checkout. He abandoned his post wasn't there to assist me. And after I made my purchase he finally shows up and accuses me of STEALING!!! What??? First YOU leave and I'm the thief?? He took my receipt and even went through my stuff. I was highly offended. Will need a manager. Because this is unbelievable behavior. I didn't get one because this took place late at night. But it was not a good experience for anyone involved.
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April 2020 by Mason Joshua
I got new medication and the pharmacy only had non generic which was not covered by my insurance. The Pharmacist told me he would order some generic. Within 4 days it was there and he saved me 250.00 by doing that. It was a very kind gesture especially in these economic depleted times. I have been going there for 2 years and have always been taken care of. Thank You To all the pharmacy staff for continuing to work and take care of those who have to have there medication. May God Bless You and Keep You Healthy. Forever Grateful, Joshua Mason
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March 2020 by Jon B.
In observation of sanitary efforts only, I gave this Kroger a 4 star. On my visit this past week, there were lysol wipes to wipe off carts. The self-checkout cashier had gloves and a mask on. Also, there was a PA announcement frequently reminding patrons to take a break and remember to clean their hands. On any given day I know this could be different, but this was only my observation regarding germ control.