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February 2024 by Craig E.
Horrible service. Every single time. Zero sense of urgency, every time. Go to H‑E‑B, or literally anyplace else.
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January 2024 by Michele Lewis
Ok so I have shopped this store on several occasions and I am questioning the quality of their meat. When they have a sell on their meat in the meat cases. Their meats are old and taste old. You may get fresher meat but buyer beware! Kroger’s quality has gone down considerably. ..
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January 2024 by Daniel J. Celta
Nice place for shopping
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December 2023 by Vin Delanos
That idiotic Mix kitchen shutting down is probably the best thing that that could have possibly happened to this store.You gutted a quarter of the grocery store for a takeout kitchen??? The international aisles suffered, the housewares area suffered.Organics and specialty items suffered, bulk goods suffered. You could have done anything with that section of the store, instead you decided to install a slop kitchen for local restaurants to slop out their trash food.Tear that *** out and bring back actual groceries. Build a world class meat or fish market in its place so that your customers have more to choose from than just pre-cut pork chops and farm raised salmon. Or build a little area for people to take cooking classes and enrich their lives. Rebuild your international aisles and hire some international grocery consultants that know there is more to Asian food than seventeen different brands of soy sauce.Anything other than another slop kitchen.I love shopping at my Kroger, but I despise that takeout kitchen nonsense.
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November 2023 by Marybel Gomez
I ALWAYS love Kroger. I love the customer service, groceries and location. Every time I need something to purchase from there, 98% of the time, they got it. Any time I go there, I always receive the Best Customer Care from there. Heck, they even know me by name.?peace ✌️?
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October 2023 by Weird World
This Krogers is one of the better ones to shop at. They rarely have something that I need out of stock.The store is always clean and the costumer service is good.
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October 2023 by Paula Sitter (QUEEN)
There new delivery service is terrible. They don’t text, they don’t have a way to call, when I got there I had to go into store, all the way in to the delivery door, I asked the young man there what the hell is going on? He said he didn’t like being sworn at. He should learn what is a swear word and what isn’t. Hell is in the Bible, and Kroger delivery service has gone all to HELL, in a hand basket. I told him to cancel the order..
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July 2023 by Majin Teeda
I was at self-checkout with one of you workers assisting me if I’m not mistaken her name was Gabrielle(gabby) I felt satisfied with leaving your krogers location she has great communication when she was assisting me a very positive energy to her and helped me throughout my whole process of being there in self checkout she is very nice she made me feel wanted at krogers I will definitely be back there because of just that definitely will be going to her aisle after getting my items to purchase give that girl a higher position and a raise !
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July 2023 by Roger Cruz
Preface - This Kroger location has a small bar in the middle of the store.My issue is really just with the bartender that was working the evening of 5/8/23. Granted, we walked up to the bar ~5 min before the 8pm "closing."The bartender let us look at the drink menu, scan the drink board, everything--before telling us they closed in 2 minutes, she had already cleaned up, and she had counted her register.Pretty subpar customer service. The bar closes at 8, we were there ordering before 8. Seems like an easy call to just let us buy a couple of drinks while we walk the store.
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July 2023 by Breast Implant Illness Latina
Its Manager speaks disrespectfully and rudely to me and even tellls me that she has the right to speak to her customer like that. I was literally in shock!I literally spend thousands a year in groceries at Kroger and i thought they had some type of training or standards when hiring their employees.Went to get a few groceries this past Saturday July 15th with my 8 year old and I was in shocked when their FLOOR MANAGER, Grace, spoke to me rudely because I had not seen the sign ( hard to see in a paper and handwritten) that said no cash back in this machine. I requested $20 in cash and I didnt see a sign that was on the right side of the cashier in an area that Its not really easy to see. The employee in charge of the area comes to help me but then she realizes she has to get a manager to assist. When this “manager” ( if you can even call this a manager) approached the machine, first she doesnt even says hi or good morning, and just says: DONT YOU SEE THE SIGN THAT SAYS NO CASH BACK, ?I was a little in shock first because i had missed the sign and i told her : no I had not seen the sign, then ONCE AGAIN with a rude tone she points with her finger and says again: DONT YOU SEE ITS RIGHT THERE, NOOO CASSSSSHHH BACCCKKat this point i realized she was literally speaking so rude to me and I was with my 8 year old next to me seeing the attitude and tone if voice of this woman, she seem very upset and agressive; then I told her: sorry mam, i had not seen this and by the way, you dont talk to your customers this way!You want to know what GRACE REPLY TO me: ?She said exactly this words: OH YES I DOat that point i realized not only this lady had huge aggressive language issues but also total lack of respect and customer serviceI cant understand how was she even hired, how is she even a floor manager and how she is not embarrased to talk to her customers who actually pay her salary in this way.My mind was literally BLOWN AWAY , unbelievable to see how employees are so rude to Kroger customers and tells a lot about the whole quality of Kroger and what are they doing to deliver quality. I would not hire people like this to work for me and i doubt ill buy from them again!
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July 2023 by Lauren B.
Never use the pick up here. I've waited more than 30 minutes multiple times. I won't be using this Kroger ever in the future.
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July 2023 by david g.
Family restroom is dirty and cluttered. You can't get up to the sink. You would think that they would keep it better c
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July 2023 by B G
Had to deal with a confrontational manager at the cashier when trying to check out. I was trying to explain my preferred method of payment was using my digital wallet but she was being snippy and kept asking me if I was going to use a credit card. Just drove to HEB where the cashiers are nice.
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June 2023 by Lupe Guzman
The parking lot isn’t dangerous the people who drive are I saw a customer almost drive into a buggy and another almost crash into the back of another car. Overall quality wise is a pretty good compared to other Kroger stores.
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May 2023 by Sarah Guarino
Will never shop at this location again.I walk in with my laptop bag, and was told to leave it with security to avoid shoplifting. I reluctantly do that, only to return to the front during checkout and notice the bag was LEFT ALONE by the door where the guard said she’d watch it. I walked up and picked up my own bag with a 2k computer inside, just like anyone else could have.Beyond this, I attempted to buy some wine with a valid form of ID- and was told that because it didn’t have a barcode on the ID, I couldn’t purchase the alcohol. I am 30, and this ID was valid.Absolutely disappointed, I am very lucky my bag was not stolen. DO NOT LEAVE YOUR BAG UNATTENDED WITH THE SECURITY.
