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March 2024 by Jeannette T.
I had my order cancelled and I didn't know why. Called and it was because some items weren't available. It should be my decision if I want to cancel the order. And also I have been receiving some really small pound cakes. I don't know what they are doing. Please get it right.
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February 2024 by Yelper Lou MC
I always come to West U Kroger store located on Westpark and Buffalo Speedway whenever I am in Midtown area shopping or doing errands. This store always got what I needed.
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January 2024 by D “Deb” H
Our go to grocery store. People are wonderful. Always get what we want and/or need.
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January 2024 by S S.
Kroger canceled my whole order because some items weren't available. I can't get out to get groceries and relied on them for delivery. Thanks for nothing!!
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January 2024 by John Finlay
Employees very helpful.. Store clean and bright
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November 2023 by Jess Peachy
I haven’t shop at this place yet. But I’m leaving a 5 star for the nice crew here. Had my car died in the parking lot and have to ask someone for help. The front desk lady at the pharmacy talked to the manager and found someone to give me a hand. Really appreciate!!
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October 2023 by KennedeLou
I typically am okay shopping here but I recently bought an $18 pack of oxtails.. the most expensive pack on the shelve and it was majority fat. YUCK! I’ve bought oxtail many times before and I haven’t experienced anything like this, I was expecting $18 worth of meat! As I’m cutting it you can see on the second picture its just fat.
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September 2023 by Comfort Technology Social Media Agency
Kroger is my favorite grocery store and I always have a good experience.. I always loved Kroger even when I lived and grew up in Cincinnati... Kroger deli and Hot ? food is the best too ❤️???♥️
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September 2023 by Iliana Vitela
Encountered a huge issue when I went to pick up my order. It was my first time placing one. I placed it the day before for a soda sale and had it for pick up next day. I get there and price is now full-price, big difference, terrible! Store Manager, Juana, really didnt care as she offered no solution. No help and no making it right for customer. I am beyond dissatisfied with this pickup service as it falsely makes you think you are getting the sale when in fact you won't, even if you placed it on the day of the sale. I don't understand how this Manager is running a big store and isn't able to make an accommodation for a customer. For her to tell me she "can't do anything" is just a slap in the face. Yes you can, you just chose not to help me.
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September 2023 by Jean b
It's a real nice store. Thay have a nice selection ofmerchandise, kind of pricey though.Be careful of the deli chicken salad. I had a reaction to it, and had to take a antihistamine.
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September 2023 by Christi R.
Thank you so much for making this beautiful cake for my mother's 70th birthday! I added the cake topper and other decorations. The cake turned out exactly how I wanted it to look and it tasted delicious! Thank you to the bakery department! 8-26-23
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August 2023 by Makayla A.
Patrick that works at the 528 Kroger in Webster Tx for self checkout was rude and he needs to be nicer to old people who don't understand or are having trouble with the machines
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July 2023 by Leticia Magana
I went to the store today to buy flowers for my mom’s graveyard. It’s not the first time I go. I usually buy a lot of different kind of flowers. All the time I was there the security guy was following me. I felt really uncomfortable. When I went to pay at the self check out the security guy told the cashier something. She proceed walking towards me and scan every item for me. I have never felt so bad, nothing like this has happened to me before I feel so heartbroken. Kroger the flowers are for my mom’s graveyard!
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July 2023 by leon Belmor
Yolanda at the Deli was great!! The deli has been needing people like her. In the past when i go and order food deli people would just look at me and keep doing their task. Thanks For the help Yolanda!! She put napkins and ketchup for my food unlike other times I had to ask for those things and would have to put up with unhappy faces.
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July 2023 by Robert R.
Curbside Is Awesome but the Kroger App is a Huge Disappointment!!! On line clipped coupons are never subtracted from my online orders, and I've made sure they were clipped!! Corporate needs to correct this. Watch your totals.