Kroger

Most Recent Comments

• April 2025 by Robert A. Martin
  Shoot, don’t bother coming because just because Google says they close at 11 it could be 1020 and you don’t wanna work anymore because oh it’s 1020 even though Google says they’re open till 11 that’s nice
• April 2025 by Max D
  There is a pitbull walking around in the store as I'm writing this. This place is a dump.
• March 2025 by Brenda Ixcol
  I went to get gas.
  I gave the lady a $50 bill and ask for 30 of gas
  And she said that they have a store policy of not accept large bills .
  I asked!! $50 is A large bill for a $30 of gas??
  My change would be just $20
  How is that a large bill.
  She stated that it was a store policy and she didn’t took my money bill. And i was in serious need of gas.
  Good store but bad costumer service.
• March 2025 by val val
  Terrible customer service at this Kroger. I went to return a pet collar for $7, and the experience was frustrating from start to finish. First, the rep, Felicia, took forever to even acknowledge me. She was just standing there, clearly not in a hurry to help. When she finally did, she processed my return without even asking how I wanted the refund and automatically gave me store credit.
  
  I told her I wanted it back on my card, and she asked if I had the card. I explained that I paid with Apple Wallet, which is how I originally made the purchase. She immediately said no, even though plenty of other stores allow refunds through tap, and the terminal at her register had the tap option. She didn’t even try—just had an attitude like she didn’t want to be there.
  
  Now I’m stuck with a useless $7 Kroger gift card. What am I even supposed to do with that? A simple return turned into an unnecessary hassle because of her laziness and poor customer service. Do better, Kroger.
• March 2025 by Angela Floyd
  Fix your water refill machine
  Or people will shop elsewhere!!!!
• January 2025 by Darrell Knight
  Absolutely ridiculous. I had over $200.00 worth of groceries in basket. Had to actually run down someone to check me out. Every one of the checkouts had no one. When I did finally find someone she finished the stocking of stuff first then came over to check me out. Also, i had to bag my own groceries. It isn’t bad enough how much Kroger is gouging us now we need to run down an employee to take our darn money.
  No manager, no supervision no one. Just empty checkouts. If I had not spent the last 30 minutes trying to find the least expensive items I could, I would have just pushed the basket up to the counter and walked out. Never, Never again.
  HEB from now on!!!
• January 2025 by Ko Lai
  Deli apt mexican girl hang up on me while I was asking about Sushi!
• January 2025 by Audrey Goforth
  I placed a delivery order Friday night at 6pm
  to be delivered the next morning. I was given a reservation for Saturday morning 7 am-9am.. 9:15 my groceries had not been delivered. I checked my kroger app to see what was going on. They then sent an email to say my groceries had been modified and they would be delivered by 10am.. with that being said 10:30 I call the store, they transferred me to the delivery/pickup department who were no help. I called back and requested to speak to a manager.. they told me to call a 3rd party company that does there deliveries.. why should I have to call them ..I ordered my food through krogers...so I called the 3rd party who was no help to me.. it's now noon.. I have other things to do besides calling krogers.. I never received my groceries.. Next I called the corporate office,, I canceled my kroger membership..Kroger delivery dropped the ball I was really disappointed 😞 👎
• January 2025 by Ken’Shalay Garner
  Came here for a curbside order waited over 30 minutes. Might as well go in and shop for yourself.
• January 2025 by Lynn Krasny
  Manager is very rude at this location
• December 2024 by Amy Johnson
  I love this Kroger. Employees are nice and the store is very clean. Please for the love of god, fix the carts and the auto lock system. I have been short stopped by the carts here literally walking out of the front door. I’ve parked in the first spot closest to the door, it was pouring rain, and from a full run I was short stopped by the auto lock on the cart in the pouring rain. Groceries went flying. I was soaked. Both of my shins were bruised for two weeks. I was 20 feet from the doors. Also, the auto lock system causes literally every cart in this shop to be totally wrecked. The wheels are all messed up and it is dang near impossible to push them throughout the store. Please fix this issue - me and my partners shins thank you in advance.
• December 2024 by Serkan Kayipoglu
  I’ve been shopping at this Kroger for years and have never had a bad experience until today. I was stopped at the entrance by a security officer who told me I couldn’t enter because I had a backpack. I explained that it contained only my work laptop and offered to open it to show its contents, as I didn’t feel comfortable leaving it in my car. Despite this, I was escorted out and told to speak to the manager, but I decided to leave instead without doing my shopping.
  
  This policy (if it exists) seems unreasonable and inconsistent, as I’ve never encountered it before in the six years I’ve lived in this area. It’s disappointing to feel unwelcome at a store I regularly shop at. I hope Kroger reviews how such situations are handled and ensures clarity and fairness for customers.
• October 2024 by TC Houston
  I shop here frequently. With the app and plus cards, I usually save money. It seems the best deal in the area. I like that they are adding more human cashiers. Sometimes it’s just too much for me. They have some longtime employees who I really enjoy seeing almost weekly. Everything changes so fast that it’s nice to have some stability in the big city.
  Today when I was walking out, I saw a KeyMe kiosk which has nothing to do with Kroger except the machine is at their store. I’ve needed an extra key for a few years so I gave it a try. It worked! Tried and tested. That was a huge help.
• August 2024 by patricia santos
  Few locations are good, others just give you that feeling of duty lol
• August 2024 by Jeremy Tully
  Went to grab some soup, and picking up a can of Progresso resulted in my discovering a massive BLACK MOLD COLONY on top of the can, finger first. Absolutely disgusting.