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March 2024 by Nicolas Fabling
Keeps changing hours. Closes at 7 on the weekend. Very busy after 4:30pm.
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March 2024 by Henry G
Terrible service, lies, and unprofessional. There are tons of other nicer gyms so shop around. Logan doesn't return emails and because of it, LA Fitness lost another customer.
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March 2024 by Christopher Spicks
A gym is a gym is a gym... But the staff can really set it apart from the rest. Adrian (the manager) is always someone who makes me feel at home, listened to with any issues, and cared for. People who can be serious when needed, but also be very kind and fun, I look forward to seeing him every day (except weekends). I recently signed up for their REZEN program with the post workout self care package and I can say it is 100% worth it. Yes going to the gym is self care, but it's also a lot of work (if you're doing it right) and taking that little bit of extra time afterwards to reward yourself with 10 min on the hydro massage beds, or the compression systems they have, the cryo chair (I don't pay for the full cryo experience) has really helped center my day a little better and I truly feel going back to my day a better version of myself after doing it. Thanks Raegan (sp?) for always being a cheerful informative face, that even when I am at my most exhausted, sweaty, sore self, makes me feel at home.
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March 2024 by Lina zoe
2 month update here… still pretty much is the same. staff will not even say good morning on a food day. its only good for location. don’t expect much else.
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February 2024 by Kimberly Vega
If you are thinking of joining.. DONT! Everyone and their mother is already here. I go around 9pm to avoid the crowds but it's still busy at 9pm. Some people just sit on a machine to be on the phone for 10-20 minutes.. not even using the machines!!. Unfortunately, management doesn't care or bother to say anything or establish any rules to help with proper and efficient machine usage. Also they keep changing the hours as if it was a low volume facility...
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February 2024 by Rose Whittington
Went here late and it was filthy.Water and Sanatize Wipes on the floorHire housekeeping and pay them well!
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February 2024 by James Iezzi
No longer 24 hours kind of disappointment but what can you do about it any hours to the business have changed Monday through Thursday it's 4:00 a.m. to midnight Friday 6:00 a.m. to 11:00 Saturday and Sunday 6:00 a.m. to 7:00 p.m. make a note of that
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February 2024 by Micah Ashby
Um busy gym but it's very nice. There is a cafe, a juice bar, a restaurant and a spa. Enough exercise machines and space. I like it.
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February 2024 by Ismael Vargas
Open 12 Hours
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February 2024 by Jesse Porraz
Went for the first time and had a great workout !The machines are of good quality and are spaced apart for access. I look forward to getting many more workouts.
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February 2024 by dorito dude
The restrooms always smell like urine.The membership team will tell you anything to have you sign up.Read the small print.When you cancel make sure to have your credit card company put a Stop Payment on any charges to prevent future issues as LA is known to keep charging even post membership cancellation.
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February 2024 by Joel Perez
If you are like me, you like to go to the gym very early (4am), train hard and then shower and go to work, forget it...in this location it is almost impossible. I have lived in Houston since 2018 and I have been to all the locations in the area and this is the most complete in terms of equipment and now that I change the 24-hour schedule, it is even better. But also because of the above, it is the busiest, especially during peak hours. But the staff is not interested in working on this big problem. The cleaning employee insists on cleaning the shower area between 6:30 am and 8 am. Time when everyone who works takes a shower. I wonder why he doesn't do it at 5am when his work day starts and no one is using the showers????? It turns into chaos......you have to wait for a shower to be available, you have to inhale the smell of chlorine and other chemicals it uses and the vapors from the pressure hose it uses. And be careful, you can slip and fall. And of course you're late for work. Management does not care about customer opinions, complaints, and dissatisfaction and of course they have no notion of common sense. People trapped in their cell phones and insecurities who don't even respond to their negative opinion nor are they interested in working on them
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February 2024 by Freckles Antoinette
Alka at the front desk got the nastiest attitude w me when called to inquired abt a charge on my card. She was as unhelpful as possiblewith short responses, didn't offer ways she could help or call for someone who could, and then had nerve to begin raising her voice at me, even though my voice was calm and steady. I asked her why she was yelling, and she hung the phone up in my face. I just started going here, six visits in, and she really put a bitter taste in my mouth abt the place. When i asked to speak to a manager with another desk person, I was told that he was not at his desk, then, that he was about to leave for the day. The front desk didn't even try to reach the manager, and it shows me that the manager does not care abt member complaints. It's like once they have your money, the niceness goes out the door. Nice equipment, but sorry unprofessional and tempermental staff..unless they're trying to sell you on membership. 24 hour fitness was better on their customer service, and if you can go there instead, and value good service even AFTER you become a member, go there. (I only surrendered to coming here bc my location moved further out. )
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February 2024 by Juniper Jairala
Love the Zumba classes and the Racquetball courts! Wish they changed the lockers so that you can’t program a code instead of having to bring a padlock
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February 2024 by Jason Rinas
They got rid of their included areas such as basketball court and spin area for high priced fitness experiences and weight loss schemes. They should have just invested in a bigger pool which I can never get a lane.Change rooms are dated and getting gross. Keep finding used tissues and cue tips in the lockers.Stretch area is run down and mats are worn out.Don’t go between 5 and 9. Hard to find open equipment as people are occupying them for selfies and texting.
