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March 2024 by Zachary Mathew
I’m not an actual gym-goer at this location but had to come in because my account never closed when I told my actual LA Fitness (med center) to do it and was not able to do so at that location because it became permanently closed.However, I spoke to Jonathan, the manager at this location and he was extremely helpful. He helped me with my situation amazingly and got my mistaken monthly payment refunded. He seems like a real and honest guy from my encounter with him. Have not seen a level of transparency and simplicity with LA management yet until I met this guy. (Some LA management is super pushy asking why you want to leave, consider a new club etc)
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March 2024 by Kelly C
The front desk staff are friendly, and I enjoy the classes they offer. Every time I have been there the locker rooms were clean.
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January 2024 by Esperanza Martinez
Instructor Corrie M. is a No-show
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January 2024 by Nisar Ahmad
Sauna is not working properly, it’s always below 130. I have already addressed the issue multiple times with management, but the situation is still the same.
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January 2024 by Mohammad Samadi
Sauna is not good, the temperature is always blew 130. I have already spoke with multiple times, but nobody is care.
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January 2024 by Josh Lefebvre
One of the most difficult processes to cancel a membership ever. Making me jump through hoops - if they had that much confidence in their gym they wouldn't make it so difficult to cancel
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January 2024 by Denis Ruiz
My second home in Houston.
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January 2024 by Micah Ashby
I like this location and gym. There is enough space and the machines are good
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October 2023 by Chelsea J
Too busy over crowed. On the bright side, it’s not stinky and hot like the Greenway location. But I do find it weird that they put chains on the basketball court doors. Why do they allow people to play volleyball but no one is allowed to play basketball ?
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September 2023 by Bora Bora
The location is centered in a plaza that had a lot of space and parking, which is a pro. The machines appear to be dirty of sort and have cosmetics needs that requires maintenance work, but it is a busy gym. I like the retention of cardio workouts located upstairs with studio glasses. My gym is big, clean, and cooler inside, but the studio is located downstairs; we get some stares when we go in and out of the room.I wouldn't mind coming here again.
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September 2023 by Pamela Rost
I love L A Fitness at 9600 Westheimer!The energy in this place is sooo contagious! It is always filled with people that I can tell were once great athletes! and still are ! I’m not sure why this club draws so many former pros… maybe it’s the great location. But, I have to say that everyone loves the Member Services Manager, Anthony N and his assistant Alex. People actually wait in line just to talk to Anthony! He is so fun and personable! He is never too busy to stop and give his undivided attention to his guests. I really think that this location is so great because of Anthony. I have never seen Anthony or Alex having a“bad” day. Also, this team knows personally how difficult it is to stay on track in a fitness journey because both men have a success story of their own challenges of becoming strong and healthy. The thing I love most about Anthony is his smile. If your feeling bad, Anthony’s smile will instantly uplift your spirits. I’m sure everyone at this location is phenomenal but, I only know Anthony and Alex. If your looking for a nice affordable club, stop by and ask for Anthony. He will make your day! Promise!~ pam rost- member
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September 2023 by Nick Yeske
Gym facilities are good, but the gym regularly opens on Sunday 1-2 hours later than posted hours. This has happened 3 or 4 weeks in a row without improvement.
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August 2023 by Joe K
At least 18 machines broken down at all times sometimes only giving you one machine for a muscle group so everyone is trying to use it. It shouldn't take months to years to repair a machine ?. Also, poor air circulation especially on second floor. In the heat of the day it feels like working out in an attic
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August 2023 by MIK Social
Sales rep Timothy is too lazy to give out information. He kept saying are you sure you want to work out here? When trying to get long term contracts, he pretty much was discouraging me to choose that. almost seemed like he didn’t want me to get membership there. Was talking as if he own the club. Rude attitude. I went in there to become a member, but turned away due to this guy.
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August 2023 by Walter Myles Davis III
West Sam Houston toll location doesn't have a Smoothie shop which is disappointing because I just moved down the street. Yes. There is a Smoothie King around the corner but they don't have pre, inter or post workout options. Other than that this location is pretty convenient. ??????
