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January 2024 by Breanna B.
My salesman was Mark, he spent HOURS with me & never pushed me to purchase anything I didn't need or want, he knew my whole floor plan & although he was a guy he had great taste & everything in my home worked out beautifully. He had great advise & gave me a great deal. I will 100% be back as long as he is there !! The delivery men were such gentleman & treated my home with grace, they called before they arrived & arrived when they said they would.. less than 24hrs after purchase.. purchase from here you won't regret it
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January 2024 by edward Henry
Sells person Mark Chapman is the best going out of his way to help my wife and I pass closing we will be back soon.Thanks again Mark!
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December 2023 by fany ruiz
I would give it a 0 if I could i bought 2 twin Matress for an adjustable base, they where different comfort level and assure they where the same size they are not. They told I can exchange them so I called and they are trying to charge me 3 times the price for the exchange
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November 2023 by Transmission Line Work
This was my store of choice, but I will NEVER buy here again. A company willing to have BRAD as a manager or the "owner" in his words is embarrassing. The CEO should have some sense knocked into him(check bbb), WARNING, shop any, and everywhere else first. I have told all my employees never go here and to tell all their families and friends to go somewhere else. That only saves 14k people in Houston, so this is my warning to everyone else, they're thousands of other places willing to take your cash and do it with a smile and common curiosity. I will not let this company get money from anyone I know, and it's a shame 1 childish, unprofessional person can ruin a company. Don't say I did not warn you.
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October 2023 by Krizia Mejia
Shout out to Brad and Astrid for such an excellent service! They were very kind and patient with my family and I. I highly recommend Landmark Furniture!
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September 2023 by Thomas S.
Very disappointing... Went to the humble show room next to Hertz Rent-A-Car... I was there at 6:29 PM... Store says they open till 7 PM... Lights were out everything was locked up... Want me to buy some mattresses
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September 2023 by Cricket 1.
My salesman was a professional in mattresses he got us to the right level the right comfort and we have never slept so better purchased it a week ago Simmons Beautyrest Black Edition
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September 2023 by Sonya Thomas
Excellent customer service, Scott was the best and will recommend. Nice furniture no thin wood, like a lot of furniture stores. NICE PRICES.
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August 2023 by Megan Dyer
Came in for a a couch, mattress and bed frame on a budget. Crystal assisted me right away and Brad sold me all three pieces. Very fast and easy process. Thanks Brad and Crystal!
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August 2023 by Salona Basnet
Mr.Brad was very helpful. Very responsive to the text message. Item was delivered home the same day and two gentlemen assembled the product for me.. ?
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August 2023 by Wilfredo Martinez
I bought a living room set in January 2023 and in less than 3 months, the back of the love seat broke. I contacted the company in March for a repair / replace but it has been delay after delay and parts that are not broken have been replaced. Furniture quality is questionable and customer service is really bad.
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June 2023 by Amanda LaBauve
Paid too much for this to be damaged right out of the box. It was packaged perfectly. Just put together wrong. Unless u pay the $99 delivery fee they will not let you return to local store you bought it. They expect me to drive an hour away to return it at warehouse. If you have it delivered to there store to avoid that delivery fee, open it in front of sales rep to make sure not damaged.
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April 2023 by Abhijeet Surana
Worst experience ever. Selected a king bed and the landmark manager on I-45 location agreed they will deliver and assemble the bed at my place. I was told the headboard can be disassembled as I knew the assembled headboard would not fit the narrow staircase in my 3 floor house.They bought the bed and headboard came assembled and it couldn’t get to the top follow. Damaged my wall and paint.The manager Brad Taylor is so arrogant and hangs up the phone or walks away when explaining him the situation. They forced me to buy something else and wouldn’t refund even tho they lied at the first place.They trick up to pay upfront and then you have to chase them for your money.I was forced to buy another bed which is not my first choice and they did not provide any discount compared to the first one that I wanted.Previously Brad said they would do touch up of the damaged walls and then he refused to cover that as well.Complete waste of time and money. Had to run to their store 5 times to get hold of him and sort this out somehow.
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April 2023 by Luis Estrada
I called ahead and showed up handed the sales person my money only to be told I had to pick it up from a warehouse that already closed for the day. What a complete waste of time. The manager couldn't even be bothered to get off his phone to look up at me or get out of his seat even though he heard the entire exchange. He said "sorry see you next time."
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February 2023 by Monica Allen
I've been waiting to complete my bedroom set & saw the commercial on TV that everything was 60% off!!! I was in & out in about 20 minutes or so AND it was actually $100 less than the sticker AND the delivery fee of $100 was waived!!! Thank You Lord!! My set is COMPLETE & looks GREAT!!!
