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March 2024 by raul arias
Sam was very helpful, the entire staff helped me out and provided me multiple options on frames. Very fast and communication from the whole staff was excellent. I recommend everyone.
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March 2024 by Erika Garcia
Sherice has told me twice already to come, i was hesitant because i didn’t know if i would understand the break down. She assured me she would break everything down for me, AND that she did! She explained everything and took her time to make sure i understood and she convinced to even get sunglasses as well! Absolutely the best customer service I’ve had in a long time!
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March 2024 by Sandra Karr
Shrice Martin is the best, She is helping to find the beautiful frame’s and always have good smile for every one. THANKS FOR THE HELP ?
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March 2024 by Henry Wingard
Shrice and Sam were both amazing and me and my family had a very comprehensive and efficient process through and through.
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March 2024 by RamperoHtx
Awesome service and love how well educated they are which better helps my decision on my glasses. Love this particular store because of Alexia and Eric??
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February 2024 by Melissa Miles
First of all I didn’t know Lens crafters is at Macys - very convenient! And secondly EXCELLENT customer service! I went in to fix my sunglasses lens that was falling out and nose pads replaced and the manager ALEXIA was more than helpful! She replaced the screw added some temporary nose pads - all for FREEEEEEE! Thank you Alexia and Lens Crafters!
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February 2024 by Catherine Luetge
Ms. Sharice was able to put my replacement lenses in my husband’s favorite sunglasses frames with ease. She was quick and professional and even cleaned them for me. Highly recommend her helping you with anything glasses related.
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February 2024 by Adela Jacinto
Super nice and helpful staff!
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February 2024 by Meoucha Montoya
Sam was the sunshine in my day, I had visited another LC but his kindness lead me back to him and I'm so glad I did I was able to speak on how amazing GOD is and felt comfortable speaking on GOD!! I'll shoot here again with Sam of course!!
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February 2024 by Yvette Blackwell
Alexia was very helpful and nice I recommend this Lens Crafters in Memorial City mall Macys
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February 2024 by Carla Tessman
Eric here at memorial city mall was awesome to me today tighten up my lenses with care and manners. Thanks you Eric!
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January 2024 by Juan De Los Reyes
I will definitely recommend this location. Go see Shrice!!!
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January 2024 by Olga Rios
Very kind and helpful!!!
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January 2024 by Rick Stephenson
Sam was excellent. Plus extensive inventory.
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January 2024 by ava
Sherice was wonderful, knowledgeable, and efficient. Got my pair of glasses in 30 minutes. Pleasant experience. Love this location.
