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March 2024 by shezin bharucha
The team at LensCrafters Willowbrook Mall location were very helpful and polite. My glasses were fixed in minutes while handling them with great care. I highly recommend them.
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March 2024 by Myrthel Dean
Adriana helped me with my sunglasses
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March 2024 by Latoya Williamdn djfbs
IT WAS GREAT
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March 2024 by Scott Jessen
I had a loose screw. I had not purchased the glasses here but they were happy to help. Wonderful experience.
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March 2024 by squieggy
Always great to stop by, they always help me whenever I have issues with my glasses! Would recommend them to anyone!
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March 2024 by Jerry Ramasami
Jonathan at Willowbrook mall was outstanding I came in after my purchase to have my frames adjusted, and he took care of it with no problem. I actually live in Florida. This location is in Houston.
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March 2024 by Kimberly Johnson
Great experience, clean and courteous.
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March 2024 by Jaylyn Glenn
Ashley was so kind to us and helped us out as soon as we stepped into the store! We went to the location in the Willowbrook mall! Give Ashley a raise!!
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March 2024 by Tommy Criner
Thanks Johnathan
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March 2024 by Eskimo (Eskimo)
As soon as I walked in I was greeted. Both employees were so nice. Forgot the females name. But she helped me so much, I had only a certain amount of money to pay after what my insurance paid. But she took her time and found a solution to bring it down. It's hard to find that kind of customer service. I had just got treated bad at Walmart and walked in here and it was so wonderful! I will never go anywhere else to get my glasses! Thanks for caring for me!!!
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March 2024 by zeke wimert
Matt is a consummate professional and a nice man too!
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March 2024 by Verice Lightfoot
Had an awesome experience with Jennifer, very knowledgeable and friendly, excellent customer service.
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March 2024 by D.A. A.
Johnathon was super helpful when I brought both pairs of my eyeglasses because they had become crooked. Very friendly and quick!
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March 2024 by Ericka Winz (Urkss)
Came in today as soon as they opened. I didn’t have an appointment but was able to get an eye exam since the 10 am appointment didn’t show up. Everyone was very nice. Can not brag enough about the customer service. They are amazing! Also was able to get my glasses within 30 mins! I will recommend all of my family and friends to come here for their eye needs. Thank you all so much for your great and speedy customer service! I will be back!
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March 2024 by Ruby Petitt
Mr. Jonathan gave excellent customer service with helping my husband glasses been adjusted.
