Leslie’s in Houston, Texas, is a trusted neighborhood pool store known for its wide selection of pool and spa products, including chemicals, cleaners, equipment, floats, and toys. The store offers comprehensive pool care services such as free in-store water testing, cleaner inspections, and labor on repairs at no cost. Customers can shop in-store, online with easy returns, or through the Leslie’s app, and benefit from the Leslie’s Pool Perks Rewards program for discounts and special offers. Customers frequently praise Leslie’s for its outstanding customer care and knowledgeable staff. Employees are friendly, personable, and genuinely interested in helping customers with their pool needs, often providing free water testing and expert advice rather than just pushing products. A notable example is a customer who received a free repair for a pool robot that was out of warranty, demonstrating the store’s willingness to prioritize customer trust and loyalty over profit. The store maintains a clean and well-organized environment, making shopping easy and pleasant. Overall, Leslie’s stands out for its customer-first attitude, helpful services, and commitment to providing affordable, reliable pool care. Many customers appreciate the genuine care and professionalism that encourage them to return despite other options nearby.
Michael was very patient,knowledgeable, and helpful.
June 2022
The staff at this location were so friendly I will return although I will pass up three other Leslie's on the way. The store was clean and they knew where everything was.
June 2021
Personnel are kind and professional. Courtney is perfect fit as manager for this store.
