Liberty Tax is a professional and attentive tax service that consistently provides helpful and knowledgeable assistance. Customers appreciate the friendly and kind staff, especially a staff member named Ashley, who is known for being professional, patient, and informative. Many clients return year after year, trusting her to handle their taxes with care. The staff, particularly Ashley, makes clients feel welcomed and well-informed, often going above and beyond to answer questions and ensure a positive experience. While some customers mention receiving a refund and the overall quality of service, one concern was raised about the fee charged, with no explanation provided. Overall, Liberty Tax offers reliable tax preparation with a focus on customer satisfaction, making it a preferred choice for those seeking personalized service and trustworthiness.
