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March 2024 by R Holmes
Today, Ashley truly went above and beyond to help us navigate a challenging situation. Her courteous demeanor and professionalism brightened our day significantly. We were also impressed by the outstanding customer service and the top-notch security measures at this facility.
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March 2024 by Keturah Sadler
Melody has excellent customer service she was very helpful!
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March 2024 by Anthony Nguyen
Melody was very helpful in getting the exact u it I needed. Very quick and efficient.
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March 2024 by Guy White
Ashley was great! Very helpful, great attitude, and made sure I was set up asap!
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March 2024 by Mirahj Music
Great service ! Very informative and helpful. C Little
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March 2024 by Kevin S
Clean good units with climate control. The staff is quite helpful.Would definitely rent from them again.
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March 2024 by Harley Hart
Easy acces, good customer service and over all I'm satisfied
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March 2024 by x x
Really awful service. They sent me a price increase two days before the next billing cycle, which is price gouging at its finest. And, on a Sunday of all days! So heed my warning:The facilities at Extra Space Storage are dirty, dingy and overpriced for the "value" they offer, which I promise you is literally next to nothing.The female minimum wage lackeys are rude, lazy and unhelpful. And the manager I've dealt with is equally useless. They really take low-pay low-quality to heart. It's their motto after all!Don't waste your time here, go to Public Storage on 13300 Hempstead Rd, where I'll be moving my things. Or anywhere other than Extra Space Storage (formerly Life Storage), for that matter.Best of luck! Don't make the same mistake I did.I'd give them zero if I could.
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March 2024 by Ashanti
Nice and professional staff when i lost my keys to my storage they wasted no time taking care of my concerns for my property but i dont recommend going at night alone it is kinda creepy at night.Overall a great place to store your items.
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March 2024 by Greg Jr Brewer
Ashley was really great to work with and very helpful. We are excited to be in our new space at such a great location
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February 2024 by James
Not only are the rates a steal for this location, but the facility is always clean and I never have to look for a cart. I highly Recommend this Gessner location for all your storage needs. Ashley and her staff are awesome.
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February 2024 by Gordon Tees
About to go see the unit today but the onboarding experience was A numer 1. I just need to show up with my stuff and I am set.
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February 2024 by Ashley Burnett
Ashley sparks is the best love her so helpful
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February 2024 by SilverSithWitch
Melody helped us pick our storage unit and made the entire process super easy. She was really friendly and made the entire visit fun. Prices are market comparable and the property was clean. Highly recommend! ✨
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February 2024 by Joshua Newball
Rented out a unit with extra space on Gessner, was having a problem finishing up my contract online went in to the office and Ashley did an amazing job of showing me around the unit gate codes and what not she deserve a raise by her good personality and good costumer service over all totally recommend to rent with them.
