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March 2024 by Steven Spiller
Another dissatisfied, long term tenant. I had my rent doubled over initial and now current market conditions after having moved in and constitently making auto payments. It was price gouging for sure. I compared to other units at this complex and others nearby, yet they refused to honor existing comparable options to keep me in market conditions, claiming the new rate was the market. But it's clearly not!! They offered me the option to downsize, which still required a full move out. Or pay their ridiculous new rates. It was bad before, but since they recently got acquired by Extra Space, it has gotten much worse. I think I'll go back to Public Storage. They never did me this way. If you're moving in here, watch out!!! The initial rate is just a teaser...
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March 2024 by Anthony Ortiz
I would not recommend Life Storage to anyone. The pricing might seem competitive but once you have all your belongings in there unit and start making payments they will increase the rate. I started out at $167 they increased it to $225 and now it’s $292. All payments made on time month after month. Meanwhile, they advertise the same unit at $149. It is very misleading and unfortunately if you are a loyal customer making your payments on time then your payments will increase. There are red locks all over the place from customers that aren’t making there payments so it seems that the ones that do have to pick up the slack. It could also be that they decide to stop paying after their rates get increased. I just want future customers to be aware since Life Storage isn’t transparent about there rates.Response to owner: After receiving the first rate increase I contacted the location manager and she said there was nothing she could do about it. Also, the second increase I was never notified. I checked my email to verify. I was just charged the new rate via autopay without any notification. Does this mean I am due a refund?
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March 2024 by Dennis Smithson
Everything is quick and easy.
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March 2024 by Thais Tate
Great prices, good service.
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February 2024 by Michael Tate
Customer service was excellent. Great option for short term storage.
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February 2024 by Iman Pedescleaux
The place was extremely clean and the staff was very friendly. Anything I didn't know a kind employee named Ty Tate helped me figure out. I would most definitely use this storage company again.
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January 2024 by Joe James
The prices are constantly being raised. The price almost doubled within months of moving in. I moved out. BUYER BEWARE THIS PLACE IS A RIPOFF!!!!
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January 2024 by devin hinson
Zero EFFOrts to secure this premise make it an AVOID AT ALL COSTS ( OR,rather, avoid at the cost of all your posessions) ...personal experience ! Just saying!
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December 2023 by Miguel Mileo
So far everything is wonderful. Thank you
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November 2023 by Diana Reba
I have a unit at Life Storage since 2019. I have not had any issues with my unit and management is quick to respond to concerns and questions.
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August 2023 by K peep
I love the staff at this location ! Angela S is amazing! She helped me so much with a frustrating situation with patience and beautiful smile on her face. If you’re looking for a place to store securely knowing there is caring, attentive staff t hi is is the place. Thank you Angela and Kristen.
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May 2023 by Frank DiGiuseppe
Had movers scheduled to move a piano into my unit... elevator was out of order!?! We managed to get it up the stairs, but it was not fun!
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May 2023 by kim herbst
Excellent customer service, always going above and beyond to make sure customer is satisfied.
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March 2023 by Garcia Garcia
I had a very nice experience the manger Kaitlyn was very professional and extremely helpful .
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February 2023 by Shelley Tamas
I lost my key for my lock and they did a great job cutting it off and setting up my new lock!
