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April 2024 by Houston Texas
Melissa is correct. Membership keeps going up, but amenities are just the same or worse!
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April 2024 by princess ginny
Coming here was the worst decision of my life. No matter how many times I’ve called for directions and help, i couldn’t figure out the parking situation. What a waste of gas and parking.
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April 2024 by Luna L
This is a very poorly managed gym. I got three classes cancelled without proper notices in my first week here. 1-I booked a Pilates intro, it showed on my schedule, when I arrived, the instructor said she did not know there was a class so we scheduled to the flowing week?♀️2- I booked a personal training Monday 9am, I received a call at 7:50 to tell me the trainer was moved to another center?♀️ 3-I paid and booked a pickalball clinic, when I arrived on time, no instructor showed up. I checked with front desk to learn that the clinic was cancelled. No notice no notification?♀️ they told me it would be refunded.Is this the new way to run business? Seems quite like a joke to me. People make schedule and plans and come to use the gym. Please show some basic respect to your members.
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January 2024 by Ignacio Dos Santos
Great gym. Fantastic instructors and great fitness clases like Xtreme with Julie Nichols or Strike with Michelle. It’s the best way to stay in perfect shape. Very cool outdoor pool area with hot tub for the winter. They just added some really fancy massage chairs.Great for families to have every working on the same place without the need to drive each kid to a different spot.
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January 2024 by yulier sanchez
I loved this gym above all else but it is no longer up to par...the parking lot broke my car glass there are no cameras ? no one is responsible, I lost valuable things and the security doesn't know anything and no one saw anything they should put cameras on all floors have better security or make different parking for only gym members
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January 2024 by Sam
I got sick twice in a month at this location. Literal cesspool. I would like to see the gym start cleaning equipment again. Also, they got rid of the basketball courts for pickleball and more racquetball. Talk about gentrification by trying to push out young urban youth with wealthier white old people
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December 2023 by ac9677
Disappointed…the club is not being cleaned and the staff isn’t doing their jobs. Would not recommend this location-
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December 2023 by Ser Sero
@tonybejjanii is the best stylist out here he knows exactly what works best for you and hes the most knowledgeable womens hairdresser ive ever met!!! King Tony(Wolph)
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December 2023 by FFO
If you have BCBSTX, you can get a discount by signing up via Well OnTarget.
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November 2023 by ציביה פייגין
Wasn’t impressed with the treadmills quality and the kids academy is lucking of toys
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November 2023 by Crystal C
It is an awesome facility ... Highly recommended
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November 2023 by CALIPSO 24
The sound level of the music that is played in the facility is deafening. Nothing helps - not earplugs, nor noise cancelling earbuds. Guys, noise pollution is unhealthy! Comparing to Greenway, it is much more tiresome environment because of the decibels.
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September 2023 by Becca H.
Came here because my hotel package included a massage and day pass. Shea did my massage and he was amazing! Very gentle and worked out kinks. I also enjoyed the whole facility, from the jacuzzi to the pool. I'm thinking of getting a membership. Perfect spot for self care. I will be back!
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September 2023 by Huss k
This review is a few months late but this gym really used to be a lot better than this, its very disappointing.Let me start by saying the staff is nice and responsive most of the time.Unfortunately, it feels like management only cares about money, the gym is always packed and they mostl likely over sold on membership.The men’s locker room is as humid and hot that it can be, by the time you shower and get ready, it feels like you need another shower.Sometimes we have to wait for Towels, there is like 10 sinks and 2 soap dispensers.Showers don’t push cold water, either hot or warm water, and some of the shower heads don’t even work properly.I have been going here for years and I’d like to continue doing so, I hope management can make changes to bring this gym back to what it used to be.
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September 2023 by Elise Simmons
The people working at this gym are the classic pretty woman shopping scene. They paste on plastic smiles until you say you’re there to cancel. Then, they ignore you while you stand there waiting. Yesterday I tried to cancel and they told me I would have to talk to another guy behind the counter. When I asked politely if they could please let him know, they stated “you can do it yourself, just walk around.” The guy I needed to talk to was with another customer and there was a huge line of people building behind me to gain access to the gym. I finally had to ask for a manager to come talk to me because the guy that refused to help couldn’t be bothered. Perhaps working front desk is too difficult a concept for him? I’m not sure if the lady that ended up helping was management, but management should be ashamed of themselves for allowing staff to treat members this way. Don’t waste your money for poor service, increasing prices, and sub par amenities.
