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March 2024 by Eloina Noguera
Horrible mess, you can't find anything and they charge $5 entry,?????
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February 2024 by John Etheridge
I've used Pick Your Part to get rid of a few cars that died and they've always given a fair price. I accidentally left my Snapshot device in the last car that I sold, and Calvin and Viviana went above and beyond to help me to get it back.
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February 2024 by Jason Wood
The manager (Vivian) crazy overcharged me for a part after I spent hours removing it. She made me pay the price of the individual components instead of the assembly price listed on the website. It cost me about triple what the site listed and my only option was to leave it there after spending my whole day pulling it myself. Total scam. Everyone else there is great and I used to go all the time, but this experience with Vivian was terrible. I'll go to other yards that stand by their posted pricing.
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February 2024 by Y. Torre
Warranty is NOT FREE like they announce on their signs, there is an extra fee for that. There is a fee of $5 per person, your fee for parts that you are going to purchase, plus core fee, plus Evn fee and of course tax. There is no discount like receipts states unless you don't want warranty
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February 2024 by Jade Ellington
Drove all the way to Houston just for them to tell me look at there sign. Said closes at 3. When they SO CLEARLY stated on there website 3:30. All I needed was 2 bolts would have took me less then 15 minutes tops. Lady was not understanding in the distance I drove let alone how quick I could have been because they messed up there times.
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January 2024 by Kalum Johnson (Kdog)
Came to LKQ Pick You Park and Erica, Amanda, Stephanie and Victor gave great service was very nice and friendly to not only me but others too. I will definitely come back ??? #
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January 2024 by Angel Díaz Diaz
Friendly treatment recommended 100%
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January 2024 by Cesar Sanchez Jr.
Paid the entry fee walked to where I was going to pull my part and was escorted out because they were closing
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January 2024 by Christopher Manley
Used to be a good place now everything is overpriced,May as well get it brand new online for what their charging then they don’t tell you that their charging a warranty fee or that it’s optional
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January 2024 by Diamel Goitizolo
No one picking up the phone , bad customer service
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January 2024 by e c
Bad experience with the cashier women. manager you have to do better work treatment fiscal and mentally to those girls they have bad attitude they don't have any good care send them to the house they having a good day.over there
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November 2023 by Carlos Unberto
Just found out entrance fee is $5 now going to just go ahead and shop online now for my parts and get them at my door step no more waiting at long line and rude customer service and if I need a trans or engine I’ll get them off the salvage yards on north shepherd where they take them out for you and offer a warranty also they run about the same price as the ones you take off your self here at lkq they like to charge you for every single thing so that total $$ will go up
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November 2023 by jr Arredondo
Very bad experience, they charged me for the entrance first and then told me that they didn't even have a vehicle that I was looking for. They should first ask what the person is looking for and then charge them separately. The woman who is charging is very despotic, very bad character, very bad experience
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November 2023 by santiago reyna
Entrance fee is now $5.00. Import and domestic vehicles are mixed all together so you have to walk around looking for a vehicle which they may or may not, have even using there website. Pricing also going up, will now shop Amazon and pay a little more for NEW parts and not having to remove part myself and put up with poor customer service. Will ONLY use lqk as a last resort.
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November 2023 by Jose Zavalija
Had the return desk lady look at me like this, offended that I voiced the fact that their 90 day policy was deceitful. Glad to see I’m not the only one who feels this way. Change the wording on your signs to Non-Optional and I promise you will piss less people off. Since you are charging that fee regardless according to other reviews.
