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January 2026 by Madison Gray Catanzaro
Lone Star was prompt in scheduling, communicated very well, and provided a generally positive experience! Thank you!
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January 2026 by Ronni Doxey
The tech, Val was very professional and informative. He explained what needed to be done without sales pressure. He was right on time and his work was done quickly. He cleaned up before leaving. My fireplace looks amazing!
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January 2026 by Ashley Hotze
Edgar and his associate were prompt, professional and very thorough. They kept the work area clean and kept me updated on all parts of the work. They went above and beyond and exceeded my expectations. I would recommend them for this type of work.
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January 2026 by Kyle Grahmann
Fast response and great service! Would highly recommend
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January 2026 by Judy Williams
Problems fixed better than ever!
They originally hired a contractor because they were swamped when we called. I'm sure this is not common for them. They actually care a great deal about doing a great not just good job. I will be referring them.
When they found out we were still having problems they came out and not only fixed but replaced everything. They were efficient, they even called to ask if they could come early. Never had that happen before. My gas fireplace works like it did when it was new 25 years ago. They helped me keep my wall switch instead of a remote that we'd loose. Very very impressed by them.
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January 2026 by Cristina Beller
Great work, easy to work with. Very responsive and quick.
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January 2026 by jeff cecil
Edgar came out this morning and did an inspection of our chimney. He explained in detail what he would be doing then did the inspection. When he finished, he had photos of what needed attention, again explained the processes and the cost for each then emailed me a copy. Very professional and proud of what he does. We will be using Edgar and alone Star Chimney when we address the issues. Thanks again
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January 2026 by Ethan Gwaltney
Edgar and his team were timely (2 minutes early!), efficient (finished 30 minutes early), and friendly. I will gladly have them back for future cleaning and maintenance. Thanks Lone Star Chimney!
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January 2026 by Sydni Hyde
Great service fixing my gas fireplace and cleaning the screens. Everything was done professionally and efficiently, and the fireplace is working perfectly now. Highly recommend!
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December 2025 by Taylor Watson
Edgar did a great job and came when he said he would, very happy with his services
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December 2025 by Lienna Baiz
A real intelligent person answered the phone and helped me!!! Thank you so much for your customer service. This is appreciated more these days because it is harder to find. Take care!
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December 2025 by Tim Wechter
We recently purchased a house and wanted to get a chimney sweep done before using the fireplace. Val did a through inspection along with the cleaning. He gave us the option for some repairs or to add a gas log system. We got everything done and in a timely manner. We highly recommend them and will use them again in the future. Val was great through the whole process!
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December 2025 by Kim Howell
Very experienced and knowledgeable. Explained everything in detail . Highly recommend.
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December 2025 by michael nicotra
Great service and transparent about cost. Friendly and no upselling. Honest about what was actually needed and not just trying to sell more services. Edgar was very upfront and honest about what was needed. Will be using them again when cleaning is needed.
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December 2025 by Morgan Snodgrass
Jacob did a phenomenal job! We moved into a new house with a fireplace but wanted to have it inspected and have gas logs installed before we used it. Jacob had great recommendations and completed the work quickly and professionally. Would call again if we ever need more work done!
