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December 2023 by JACQUELINE JONES
Eric was very helpful and knowledgeable about the type of window beading that we needed. Staff was super nice and helpful!
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December 2023 by Michael T.
I recently purchased 3 custom pieces of glass from LoneStar. It started with excellent customer service from Rachel (I believe that was her name) who was extremely polite and helpful. The glass was cut to my exact dimensions and I took them home to install them. It turned out I had measured wrong and called Rachel to see what could be done. She told me not to worry and she would be glad to recut the glass and no cost. This is another example of their excellent customer service and you can rest assured whenever I need any type of glass I will be contacting Lone Star Glass. I highly recommend their products and services.
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November 2023 by Robyn Rothman
I went to Lone Star Glass for a small piece of glass. Raquel, Kathy and everyone in the front were extremely generous with their time to help me decide what kind of glass to get. They treated as a customer who was placing a several thousand dollar order. The glass was perfect and completed in a very timely manner. I returned for another related matter and again, Raquel and Kathy were amazing!
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November 2023 by Connor Blume
My family has been long time customers of Lone Star Glass making them an easy choice. I was immediately helped by Erik and had all of my concerns addressed. He was very professional, friendly, and knowledgeable. Lone Star Glass is a no brainer for any glass needs in Houston. I will be back!
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November 2023 by Dawn Weiss
Wonderful company to work with. We needed a same day repair and they came right away and helped us. Great office staff all the way through to the technician.
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November 2023 by K T.
Set 2 appointments for site visit & estimate, first was a NoShow. 2nd appt also a No Show, No Call. Need safety glass in front doors: I stressed the urgency of this safety feature. Very Weak apology. Cancelled.
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October 2023 by Phly Rides
My car was broken into a few days ago I called in Mr.Eric gave me a price I couldn’t turn down and both Ms. Raquel & Ms .Kathy were very kind ,helpful and professional during my time of service I recommend Lone Star Glass %100Service: Auto windshield repair
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October 2023 by Trey Robertson
Amazing service! They really care about their customers, came in because I accidentally damaged my side view mirror and they got it fixed really quick. I strongly recommend .Service: Auto side view mirror repair
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September 2023 by Sylvia H.
ERIK AND RACHEL ARE AWESOME!!Helped me with a rear windshield sticker. Thank you thank you!!
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September 2023 by Ike E
Poor customer service!!. Made an 8am appointment at the bisonnett location, was told about 2 hours for completion arrived and told sorry we're having installation done have to leave car till 5? Had to rearrange my work schedule today to make this appointment, how about common courtesy of calling the client to let them know rather than driving there and being told
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September 2023 by Mary Gangelhoff
I had a glass shelf with a sliver of one edge that sheared off. I took the shelf in for replacement and Eric polished the edge so I could use it and saved me the cost of replacement. Eric is the best! They also replaced a window pane at our house last month--Lone Star is so good that 2 other neighbors used them. Great job and professional service.Service: Window repair
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September 2023 by Catharine Faulconer
EXCELLENT service! Very professional and great product.I had gone to Bobbitt glass, unaware of Lonestar. That was an absolute fiasco and do not recommend them. Once I discovered Lonestar, I was blown away by their service, and professionalism. I ordered their antique mirror, which they have lots of options to choose from. They removed the shoddy mirror Bobbitt installed and now I have a beautiful mirror. THANK YOU!
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July 2023 by Melba Harris
Efficient workers who make a promise of WHEN the product will be ready and DELIVERS!!!!!! I have given them work before and I have ALWAYS been pleased. Dr. M. J. Harris
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June 2023 by Nanci Allen
Great job, reasonable. Went Friday around 9 am. Took less than 30 minutes.
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May 2023 by Shawna E.
I had some custom glass tops made for my bedroom dresser and side tables. Lone Star Glass was amazing!! Their service and professionalism was above and beyond. They are so friendly and keep in touch throughout the whole process. The glass was delivered this morning and they fit perfectly, even with the curved edges.I am so happy with my new glass tops :) Thank you, Lone Star Glass!!
