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February 2024 by Jacquelyn
Extremely rude customer service at return desk. Young lady answering cellphone calls during customer interaction and responding to questions with attitude and condescending tone.
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February 2024 by UNICARGO EXPRESS HOUSTON TX
HERE I ORDER MY BOXES AND MY CUSTOMERS MAKE THEIR PURCHASES TO SEND THEM TO THEIR RELATIVES. EVERYTHING YOU NEED FOR YOUR HOME AND GARDEN, LOOK FOR IT AT LOWE'S. EXCELLENT CARE AND EVERYTHING VERY ORDERED.
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February 2024 by lu
I paid $900 for a shed they dropped it off early in the rain without knocking on my door. Never shopping at Lowe's again in my life.
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February 2024 by Dommonic Nelson
Thank you Mike for helping us load our new front door into our pickup truck for our 1st investment property.Beyond that, you shared clever rope tricks for securing items. Appreciate the extra knowledge! We're happy to report the door ? arrived in one piece. ?IG: dnelson365
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February 2024 by HOMAR Torres
Excellent treatment
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January 2024 by Blythe TwoSisters
Do NOT for any reason buy an appliance from this location. I cannot even begin to understand what is happening here. Our washer broke in November! We spoke to the appliance department who stated we could pick up the washer the next day if we ordered it there OR they could deliver it a day later if they ordered it for us directly from the warehouse. We wanted it quickly, but trusted to have it delivered with just a day difference (come to find out NEITHER was EVER an option). The washer was delivered roughly ONE MONTH LATER! And we are still waiting on the dryer. It's been THREE months. We continue to get the run around and NO ONE will help us. When we call, we get transferred around the store or repeatedly disconnected. They even told us the order has been transferred to a different store - WHUT??? My SIL even went up to the store to basically get a big hand full of "I don't knows" and shrugs.They cannot refund us for the dryer because we used several gift cards we pooled together to acquire this set. We aren't really interested in a $600 gift card to a hardware store with trash policies and ZERO customer service.We only needed the washer then, but just KNEW we were on borrowed time with the Dryer. Well, guess what folks, this week the dryer died. So here we are, having paid over a thousand dollars to have working W/D appliances, and STILL are hauling our laundry to the laundry mat.So we have NO DRYER and NO CASH to buy a new one, cuz Lowes is complacent to just keep the cash and the dryer.My advice to you is NEVER BUY ANY APPLIANCE FROM THIS LOCATION - EVER!!!! I just cannot understand how anyone at Lowes is chill about such a large purchase being undelivered.OH and don't even get me started on the number of days we took off from work for their fake "delivery is coming today" texts and emails. We sat at home for hours on several days to find out there was NO DRYER!!!This is a SCAM!!!Save yourself and buy ANYWHERE else.
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January 2024 by Juan Chavez
Waited 25 min outside for my curbside order and nobody came out so i went inside and after about 15 min of waiting on them to find the items, they tell me somebody "Took off my order tag and purchased them and took them" WHAT!? Now theyre out of stock. This makes no sense, went out of my way to drive 30min to closest store for these and i get this, dont come here!
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January 2024 by Alexei Montalban R
Very good care, I recommend this clinic to many Hispanic Latinos, to receive care
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January 2024 by Abel Guzman
good prices
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January 2024 by Truth BTold
The hardware is never in order. Little or no help from employees.
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January 2024 by Sandra Wiles
Taylin need's to change her attitude, I walked up to the register in garden and she did not acknowledge me she was busy sucking on her fingers due to the Hot cheetos she was eating. Taylin I'm sorry that I disturb you, F.Y.I. maybe you don't understand the importance of customers, do you realize that if consumers do not shop at your location you wouldn't have a paycheck every week? I asked a question about the bags of dirt and received no response, I never received any eye contact, You made me feel like I was bothering you I'm so sorry it won't happen again, I'm taking my business to Home depot. I will never step into this lowes location again. Please train or hire better qualified personnel.. From an unsatisfied customer.
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January 2024 by T. G.
. Went to find what I couldn't get at home Depot and I got the rest of my electrical parts at Lowe's with no problem finding the rest in stock and got my veteran 10% discount also ?
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January 2024 by Brian Nelson
Good service.
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January 2024 by Matthew Spicer
This store tricked my family member into signing up for a credit card by convincing them that they were signing up for an email list. This is something that must have come from the top down. Don't trust this store.
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January 2024 by Alberto Gutierrez
Home Depot has better customer assistance.
