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February 2024 by Angela Chapa
Sweetest girls ever help me so much all love to them
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February 2024 by Allyson Smith
The girls were super friendly and helpful! I'm glad we found out there is a location in Willowbrook. We were driving to The Woodlands to shop.
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December 2023 by Victoria Tamez
Kim treated my daughter so special on her birthday !
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October 2023 by Taylor Spradley
To the two fabulous Lush employees working this morning around 12:30 or so, thank you! I was only there for a pickup order and they so kindly insisted they’d be happy to let me try anything I might be interested in. I shared my curiosity about the new Lord of Misrule products and they very enthusiastically made sure I left with a sample. I will be back! Thanks guys :)
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October 2023 by Thresa Pattee-Gliko
The staff here rocks!!! Went above and beyond to make my Halloween festive!! And Lush is so good anytime
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June 2023 by Tina Davis
I sample some items, especially the teeth tablets that you chew and brush for whiter teeth! I found out that these stores are now in Canada!! Happy me!!! Staff was very helpful and sweet. The place smelt amazing. This is an all natural store.
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June 2023 by Matt Albxrto
Eh I don’t know…I always shop with Lush mainly for bath bombs, lotion, bubble bars, sometimes soap bars. But I don’t know about shopping here again at this location with how I was treated today when I walked in. There was no “Hello” no welcome and the whole time I was shopping around, and asking questions, I don’t know… this one lady that worked there was just so smart talking (in a rude way of course) and a bit sarcastic, treating me like I’m dumb and don’t belong, just making me feel so I UN-welcomed.However, once I started talking about the products I was looking for and products i know, even some I’m waiting on coming in the mail because I always order, sort of in bulk to where I do big orders, she started toning down the way she was treating me and was being a bit more I guess nice and interested in helping.Then when I said thank you for the help, “mmhmm” she said but no one said “have a nice day” or anything when I was walking out.Whatever, I guess some people do just get treated based of looks and appearances.I even asked her why do some bath bombs look more lively in the store versus when you get them shipped home and she was like “have you ever—“… “when’s the last time you’ve been to a lush store *chuckles*, because I mean they’ve always been the same” and I was like just last month probably 3 weeks ago and she was like “nope never changed. Always been like this.”Then another worker (guy) asks me what was my question and he explained and then she tries to hop in “yeah because yours gets shipped with packing peanuts while we get our shipments in big pallets that’s why they look a little more fresh and live, trust me we’re not a fake lush store” okay??… hahah pretty much saying it like “yeah we’re special. We have to get ours with special packaging so the colors and glitters are there.”THOUGH, none of this happen last time.Will still continue to shop with lush of course! And if I go in person… the woodlands or highland village for sure!!!
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May 2023 by Nicole Johnson
Went to Willowbrook location Jessica and the team were seriously amazing and full of information and I will def be back to get more products..
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March 2023 by Cameron Lee
Great customer service. Forgot my hair products in austin so picking up samples but very friendly and personable staff
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August 2022 by Patricia Maldonado
How can I describe Heaven to my senses and nose!! Best employees who are just eager to help and teach you about their amazing products. I love loveee love that Willowbrook has a Lush! Otherwise why would I come here! They have amazing array of delectable smelling products! So many bathbombs and something for every inch of your body!! They are always so kind and will let you have a sample of item to try. I definitely always come back and buy what they gave me Sample of!! My fav is Curly Power and Sea Spray hair mist! The BIG hair shampoo! Oh my I'm ready ti go back! Love Lush!!
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July 2022 by Sunflower Forever
Friendly service! Always smells amazing in store. Bought some face scrub and tattoo lotion. Happy with the results thus far. Fun fun fun!!
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May 2022 by Alexander Paiz
At the beginning I was hesitating on buying some body splash and bath stuff, but it was an amazing experience!I love citrus and citrus and more citrus and they have everything! I thought that place was going to be very pink and sweet flavors, but no!Great place, even for just waste the time browsing
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May 2022 by Deidre Douglas
amazing costumer service! today was my birthday and she gave me a face mask for free that wasn't even supposed to be! i forgot her name but she was sooo sweet! also she gave my mom and my sister a tiny shower gel! im so happy :)
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January 2022 by Regina Fugat
A very nice shopping experience.The attendant listened to my requirements, and I purchased some nice bombs with ingredients to soothe aching muscles!Nice service!
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January 2022 by Sydnee Shipley
They were so nice and helped me navigate the store and all their options since it was my first time there.
