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March 2024 by George Nevarez
Lady was Very Friendly and Helpful
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February 2024 by Mario Velez
Very good place the best
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February 2024 by Dariela Ramos
We needed more Valentine’s Day perfume sets for male/female . Surprisingly there wasn’t enough as usual neither online!
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February 2024 by Chuck Graham
The Willowbrook store is spacious, easier to shop and better than the Memorial City store.
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February 2024 by Dallas D’Light
Never seen such a disorganized Macy's store. How do they manage to stay open?
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February 2024 by Jessica Suarez
Extremely rude personnel . I found an item in the clearance rack with a sale tag and when I went to check out, the girl behind the counter said “crazy people this tag is not right” . She kept repeating “well someone placed the wrong tag on this “ insinuating that I was the one who changed the tags. She showed it to the guy next to her and he said , “she’s really trying to buy that ?” Once again acting like I did something wrong . I ignored them at the time because I had nothing to hide as this is exactly how I found the item on the rack.The manager was nice and able to find the correct price of the item. I still ended up purchasing it because it was still a good sale price , but thinking back, I should have complained to the manager about the staff at the registers. They were extremely rude and unprofessional.
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February 2024 by AgentsPlanet
Huge men’s department and lots of good sale items!
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February 2024 by Edna cardenas
By far the worst walk in to fragances department experience I’ve ever had. Didn’t get none of the lady’s names that treated me like if I was a scam to their department by simply wanting to return a fragrance that wasn’t halfway but 2 inches used. Mostly the lady with the Gucci glasses belittling me is unacceptable. The whole group of women not understanding my reason for not having a receipt or a box for the fragrance that they sell there was just personal at that point. The other lady with her comment stating that this is what people do on TikTok, like what??♀️ I don’t even have Tiktok but her comment just goes to show how they wanted to treat me till I left, but I didn’t. Macys policy says you can return the fragrance if only a bit of it is used. I wasn’t satisfied after those 2 inches of use so I wanted a refund or an exchange depending if I found something I liked but at that point given a hard time I just wanted my refund. After asking for upper management Gaby was very understanding and agreed to my research of their fragrance policy. She continued with my refund and I left in one peace. Definitely unnecessary for this escalation but it had to happen.
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February 2024 by Dee Nguyen
My favorite stores for over 30 years for good prices, reward points, and easy returns.
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February 2024 by S Hollie
Went there for late Christmas shopping. The employees in the shoe department were very attentive and great! The women's department didn't find one person to help.. but they still had a great selection for jeans. Just would have like to see the fitting rooms more presentable and clean, clothes that people tried on were everywhere in the stalls. But otherwise, it's a great place for shopping. They had every fragrance cologne my husband loves..
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February 2024 by Urbyn Myst
Found what I was looking for (fragrances), but the prices were astronomical!!! I'll stick to perfume oils if all the fragrances I like are this pricy.
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February 2024 by Laura Guzman
Excellent, a little expensive
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February 2024 by Lucy Luu
Yesterday I had bought my dream prom dress from here ❤️ I had great help from the staff. A worker named Coco helped me with all the dress options. The place was nice and clean and overall they have a good shopping experience ☺️ great job ladies.
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February 2024 by Jorge
Meh, I just come here because it makes my wife happy.
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February 2024 by Valerie McLeroy-Bandmann
Great deals
