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October 2025 by Melanie H
Courtney was phenomenal with helping me find the jeans I was looking for. She assisted me with ordering to the store sizes and styles that would work for me. She turned my anxiety into a positive experience both times she saw me and she’s the reason I’ll return to this Madewell in the future
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October 2025 by Awesome Tuber231
Escobar did a wonderful job today at Madwell. Super professional and kind, very good employee. 10/10 for courtesy and respect!
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July 2025 by Kimberly Carcache
I visited 07/25/25
Towards the end of visiting this location, I had a terrible experience with I think her name is Veronica? She was very rude and seemed annoyed. She would not let me finish speaking/explaining about an order.
Not sure if I would come to this location again.
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April 2025 by Brenda Richardson
Edie is the go-to person. She has excellent customer service skills! Thank you for all of your help!
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December 2024 by Alexa Hook
Edie and Sophie are amazing - always friendly customer service here!!
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December 2024 by Sarah Matthews
Sophie helped me find the perfect jeans - She is knowledgeable and talented with impeccable style!
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November 2024 by Denise T
I'm compelled to write this 5 star review due to Kelsie A's outstanding customer service (spelling of name taken from my receipt). She was the ultimate professional, incredibly helpful without being overbearing, and assisted many others while actively checking in on me and answering the million questions I had even through pinning my hems for complimentary alterations and checkout. I rarely have a chance to shop and truly appreciate Kelsie A's commendable patience and kindness.
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October 2024 by Evanna Edward
everyone is so nice and helpful here even on a busy sunday afternoon! emily went above and beyond to help me find the perfect jeans.
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September 2024 by Gabrielle Huang
Great store!!!
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July 2024 by Briana Andrus
Love this store! Courtney demonstrated exceptional customer service and was very sweet! Iris was very sweet and helpful as well!
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January 2024 by Maria
Great service and I actually found a pair of jeans that look amazing on me and my long legs! I’ll be a repeat customer.
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December 2023 by Paty Fagler
I love the quality of the garments. As their name, they are made well ?
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November 2023 by Holly Bloch
The store was really busy yet the sales associates were helpful. Antwan P was particularly helpful. 5 star service.
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September 2023 by Rabeea Baloch
There were almost 4 ladies there on the floor. None of them approached us, nor greeted us. They were helping other people out of the way. But they were neither smiling nor making any eye contact with me or my family.
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January 2023 by Daniel Da Silva
Great prices and great products!!
