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September 2022 by Adriana A
I thought that the estimate and final charge were very fair. I was pleasantly surprised at how smoothly everything went and how helpful everyone was. I would definitely use them again.
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July 2022 by Guy C
Flawless! Last weekend we used American Knights Moving company to pack our old home and move to our new one, both in the Houston area. The service was efficient, kind, on time, AND THEY DID NOT BREAK ANYTHING!!! We recommend their service 100% and would use them again if we ever move (hopefully not, lol). One thing I would note is make sure you move your own liquids and plants. Good luck! Guy
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April 2022 by Margaret F
Mine was a small move from the East Coast to Southwest which was contracted out to American Knights. The movers arrived as anticipated and did good job in terms of packing/storing pictures and other items including 2 large antique furniture pieces. Delivery to Southwest location was within a day or 2 or the 21 day delivery timeframe. Items traveled well. Problem regarding a box delivered in error would have benefited from better communication in Customer Service Department but it was resolved through Support Manager, Uri at the Houston office-impressed with his follow-up and commitment to customer service.
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January 2022 by Ryan F
Like many right now who are moving across state lines, picking a mover is a pretty hard process. I looked into all kinds of reviews which are of course anecdotal but to me what stood out about American Knights was two things: the people (Tanya im talking about you) and also their insurability. When you move, things break. Despite your best intentions, stuff happens and thats why they sell insurance but what i learned is that in this industry if you purchase supplemental insurance those carriers actually wont insure everyone. American Knights was the only company I looked at which was broadly accepted by all insurance carriers because of their reputation. Tanya spent literally 6 months with me waiting for a close date for a new build, following up every so often. Once it finally was booked, she made me feel like I was in good hands from start to finish. No funny games on the pricing or surprises when everything got here. The gents who unloaded me were excellent - offered to put together everything in the right places and were patient with us as we figured out each room. I tipped them nicely too! I think in this industry you really are flying blind a bit but I can tell you from personal experience that the team was excellent and the service is top notch. One suggestion I would have for American Knights would be to consider Zelle for in person payments but thats about it. If i do have to move again which I hope I dont for a while, Tanya ill be calling :)
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April 2021 by Kenneth J
Their team was absolutely amazing!! I must say I am extremely satisfied with their service. they were punctual and worked really hard. they showed great skills while moving my piano it was heavy and large in size but these guys moved it without any issues.
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March 2021 by Brandon W
This moving company along with their crew was fantastic. We had a less start time for our move and expert was able to accommodate the time their sales representative gave me a good price and also flexible payment methods. The moving team were efficient, caring and they covered last minute jobs without any issues.
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February 2021 by Matthew M
We were doing a home remodel and wanted to book any professional for the help. This was my first interaction with these movers so I have started the process online then I still had some questions so I called and they completed my reservation over the phone. The representative was so friendly. He told me about the whole process and quote. I had a great experience working with them.
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February 2021 by Derek D
Save a huge amount of pressure by using these guys to move! They are timely, courteous, responsive and very helpful. They found things so much easier to avoid a busy day I’ll go back in a second whenever needed!
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January 2021 by Mickey S
Great value service provided. The team has arrived on-time or even early on each occasion. Very professional workers, no damage to furniture, worked at a very fast pace for people on the clock, kept me informed of what they were doing. I would not hesitate to use these guys again in the future.
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November 2020 by Eli. A
An amazing company! We moved from FLORIDA to TEXAS, not and easy route but the movers who showed up got the job done quickly, definitely made our moving process easier and much more efficient. Customer service and sales team were professional, polite and friendly. Also, The price was reasonable and worth every penny. I Would highly recommend them for all of your moving needs. No question about it. Thank you KNIGHTS!
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September 2020 by Darren S
American Knight did what they said they could do on our packing date. Crew was extremely professional.
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August 2020 by Brendan G
DO NOT USE THIS COMPANY! American Knights Moving is a subcontractor of International Van Lines and they are TERRIBLE!! Around 90% of the boxes were crushed and/or damaged, with 4 of them even being soaking wet. There was damage to my furniture and belongings. I honestly don’t know how they stay in business. The moving truck arrived at my new house to unload, The driver had trouble locating a 3rd man to help with the unload so he waited for an hour for a different man to arrive. With the first load off the truck I was in shock at the condition of the boxes, they were all crushed. Many were coming off upside down, several were wet, some were even open. I also watched as one man dropped 2 fragile boxes in the street as he was transferring them to the house. In unpacking the boxes I found damage to almost everything. Many of work books were water damaged as well as my diplomas. Other boxes of books were crushed so badly that the hard cover books inside were deformed. I had a small chainsaw and the blade was broken off and I still have not found it. In the fragile boxes that were dropped I found shattered glass vases and damage to the enclosure for my 3D-printer. Furniture damage includes breaking off the corners of my wooden headboard and 1 support leg and scuffs on the finish. Dings on arm and seat of my wooden chair Scratches and scuffs on my rowing machine. At one point I found a random tool on the floor of my garage, I believe one of the workmen took advantage of an open tote and stole a tool out of it, in the process he knocked the tool that was on top onto the floor. There is a large empty space in the tote where my Dremel MulitMax should have been. This whole experience was devastating, I’ve spent days going through my belongings trying to deal with the damage. DO NOT USE THIS COMPANY
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August 2020 by Codi N.
WORST experience!!! Do NOT use this company!! Literally 75% of our stuff is damaged and we are still missing our 2nd truck - it has been 29 days! We continue to reach out to American Knights with zero response and zero word on the 2nd truck. This is ridiculous and absolutely unacceptable. The majority of our stuff is damaged - brand new mattresses that they didn’t wrap are dirty and have holes, crushed box springs, lots of damaged furniture, broken decorations, crushed bins, dented and broken lamp shades, broken playhouse, damaged and broken artwork, damaged outdoor heater, broken automatic trashcan, lost furniture hardware, crushed storage cubbies...this list goes on and on!! Somebody needs to let American Knights know how to pack and teach them the value of items. Canvas pictures and artwork, for example, are very expensive - those items should always be packed carefully and protected, but instead this company just throws them in boxes next to heavy items leaving canvases bent/dented and scratched. Same with artwork - nearly every piece of artwork I have is scratched, some broken. Nearly EVERY piece. Furniture - also an expensive item...someone should tell American Knights that. They obviously do not realize the value of these items. EVERY piece of furniture I have is scratched, dented, chipped, or broken...EVERY piece. How does that even happen?! Thousands and thousands of dollars in damage. (We don’t even know what the items in the 2nd truck look like yet!) These guys are NOT packers - they literally THROW everything in boxes and call it packing. If I would’ve known that this is what “packing” means to them, I would have NEVER paid thousands of dollars to have someone purposely ruin my things. This doesn’t even include the damage to my front door, wood floors, screen door or walls. We understand that some items may get damaged during a move; however, damage caused by pure laziness and carelessness is not acceptable. I cannot stress enough the amount of carelessness that is evident as we open each box. Additionally, due to their laziness and carelessness when packing, we were way over our estimated volume and the head guy kept asking for more money. We told them we would discuss this with the agent we had been working with and did not pay him directly. They did end up charging us more for extra volume, but we are fighting that now. If they would have packed properly, we would have easily met our estimated volume, if not came in under it. We are renovating our house and didn’t plan on unpacking. However, due to the extent of damage and fear of how things were packed, we unpacked and repacked the boxes properly and have cut down on the number of boxes greatly. Again, the actually move and packing is bad enough, but the way it has been handled after is just as bad and incredibly disappointing. Completely awful packing and moving service and horrible customer service! DO NOT USE THIS COMPANY!!!!
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March 2020 by Andrew Kurry
Best movers in the whole United States. I legit have used 3 companies already and I tell you that these are the best. They moved all of my furniture with pin point precision and did not scuff any of my walls while doing so. If you want a good mover Major Van Lines USA is the way to go!
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March 2020 by Judy Bedford
5 stars to this awesome group of men. They were extremely professional. They even came to wrap all of my major items a day before like I had asked. It was well worth the money and I would recommend them to all of my family and friends!
