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January 2024 by Chase Kirk
I love the specialty/exotic wood selection here. And I'll never buy plywood from a big box store again. It's better quality and better priced here. BUT, they really need to work on the warehouse crew. You won't be approached, nobody will ask you if they can help, they don't explain the process, and nobody speaks fluent enough English; if you don't speak Spanish well, you're kinda on your own until the supervisor steps in, and that's even kinda spotty. I hope to see the warehouse process improve to the manner the sales office has.
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September 2023 by Bill C.
Very nice selection of domestic and exotic lumber. Very helpful if you have questions. Go see them, much better than big box store or traditional lumber yard.
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June 2023 by Roberto panameno
I would like to work there i live in California Iam miller operator i have 6 years experience I need a job to move there.
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January 2023 by Bobette Easton
Always staffed with good knowledgeable staff. Seems to be well stocked in the majority of their inventory and they have quality. Great staff at the pro desk. I've ordered several truck load deliveries and have not been disappointed. They are highly skilled and very professional.
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January 2023 by Lauren Brooke Robertson
I had the best experience working with Mason's. I called numerous other lumber yards. They were not as helpful and wasn't willing to locate what I needed. At Mason's I worked with Rane and Javier. Both were amazing at their jobs. Very very patient. Answered all my questions. Javier walked the entire warehouse with me to find the specific piece I wanted. Milled, cut to specific size, and Javier loaded/strapped down the piece in my SUV. Highly recommend Mason's.
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January 2023 by Shirley Richardson
They always have what I need the employees are very knowledgeable and the prices are reasonable the cashiers are always very friendly. They are absolutely very professional and very cooperative with there duties and service. Fantastic ?
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January 2023 by Carol Robinson
A highly recommended store to buy Materials, Excellent service and they have very good prices. Thanks for the awesome service ??
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January 2023 by Mildred Diaz
Good products, excellent price, good customer service. Great service.
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January 2023 by Irene Evans
Really awesome store if you know what you’re getting into. Nice people and very helpful.
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January 2023 by Lauren Brooke Dove
I had the best experience working with Mason's. I called numerous other lumber yards. They were not as helpful and wasn't willing to locate what I needed. At Mason's I worked with Rane and Javier. Both were amazing at their jobs. Very very patient. Answered all my questions. Javier walked the entire warehouse with me to find the specific piece I wanted. Milled, cut to specific size, and Javier loaded/strapped down the piece in my SUV. Highly recommend Mason's.
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December 2022 by Jared Cravens
Great business, but sales staff up front were extremely unfriendly and acted like they hated doing their jobs (helping customers purchase wood.) Not a single smile, looks were almost hostile.
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October 2022 by Hasib B
Reasonably priced, but where they shine is in the quality of their lumber. They have rough, s4s, and can cut (at a charge)
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September 2022 by Steve P
This place is rare find in this day and age! Excellent variety of product with a sales support eager to assist and inform you on product and price. The staff is friendly, the prices are more than competitive and the quality of the plywood is superior to that of a big box store. Everyone is smiling and good natured. Even I was smiling after I paid for my purchase. Two people assisted in ordering, I wish I had gotten the gentleman's name he was helpful, I had to follow up on something and Melissa jumped in to assist as previous person was on phone. She followed up w a phone call to give me the window for delivery, which was delivered at the front end of the window and not the last minute. Even the delivery crew was helpful and nice. Definitely the only place in Houston to get Lumber. Now if they could only develop a catalog! Great Place !
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September 2022 by Steve P.
This place is a rare find in this day and age! Excellent variety of products with sales support eager to assist and inform you on product and price. The staff is friendly, the prices are more than competitive and the quality of the plywood is superior to that of a big box store. Everyone is smiling and good-natured. Even I was smiling after I paid for my purchase. Two people assisted in order, I wish I had gotten the gentleman's name he was helpful, I had to follow up on something and Melissa jumped in to assist as the previous person was on the phone. She followed up w a phone call to give me the window for delivery, which was delivered at the front end of the window and not the last minute. Even the delivery crew was helpful and nice. Definitely, the only place in Houston to get Lumber. Now if they could only develop a catalog! Great Place !
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August 2022 by Christine D.
The same thing happened to me! I'm so surprised to have read about another customer having been cheated by this company. Very poor response on behalf of their staff. I'm not sure what kind of company wouldn't be concerned about their name being used to charge people money. Stay away!!!!
